product key problem

SeokJin Dan 1 Reputation point
2022-09-18T06:26:30.51+00:00

I erased my product key on the previous laptop and I tried to activate the new laptop. but the key is not working
My key is "[Redacted]"

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Dillon Silzer 54,286 Reputation points
    2022-09-18T06:39:57.747+00:00

    Hi @SeokJin Dan

    You can use the Windows Activation troubleshooter to see why your key is not working:

    Using the Windows Activation troubleshooter

    https://support.microsoft.com/en-us/windows/using-the-windows-activation-troubleshooter-d717cdff-cf19-9770-7198-40119c2a696c

    Contact Microsoft Support (contact them with all of the information regarding your issue)

    https://support.microsoft.com/en-us/home/contact?SourceApp=smcivr2

    ---------------------------------

    If this is helpful please accept answer.

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  2. Kapil Arya 7,596 Reputation points MVP
    2022-09-18T08:04:23.993+00:00

    Is your product key is an OEM license? If yes, then this type of product key/license is tied to motherboard of the first machine it is activated on. It's not transferable.

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