Disabled Azure subscription

IKO 1 Reputation point
2022-09-26T07:19:18.18+00:00

Hello,
We have this MAJOR issue with azure subscription that was disabled for "We've identified suspicious activity in this subscription. To protect your account, we've disabled the subscription. Please contact Azure Support to resolve the issue."
Out of the blue it was disabled, because they could not reach us over the phone. This is ridiculous.
We even provided a phone number to which they can reach us, but no one called ever. Support say they did, which is not true, as we could reach this phone number from various locations (Luxembourg, US, South Africa etc...).
We did not get any reason why is this happening.

What can we do as we have basic subscription and we were disabled out of the working hours.

Vuk

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  1. Mohammed Altamash Khan 2,076 Reputation points
    2022-09-26T09:25:18.983+00:00

    Hi @IKO

    1. Kindly refer this article maybe helpful since your scenario is similar : https://learn.microsoft.com/en-us/answers/questions/410112/azure-subscription-disabled-my-journey-please-help.html
    2. You can raise your support request : https://go.microsoft.com/fwlink/?linkid=2083458

    Regards,
    Mohammed Altamash

    --------- if this reply was helpful , Kindly accept the answer ----------

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  2. JimmySalian-2011 41,916 Reputation points
    2022-09-26T08:06:40.803+00:00

    Hi,

    It is unfortunate that the Azure Subs is disabled, however you can raise a support ticket via the global numbers - global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    ==
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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