How to fix "Windows can't load the characteristics" after activating WSL?

Guido mmm 1 Reputation point
2022-10-12T03:47:17.503+00:00

Hello!
Actually i wanted to activate my WSL 1 and updating to WSL 2 for a software project im doing.

In ressume the error where i need help, happens after i activate the characteristics from *[[control panel**>** programs > activate characteristics, [✔]WSL ]]*.
This procedure or characteristic activation, wanted a sys restart, so right after i restart my pc in the load screen before initialize, windows throws something like " Windows can't load the characteristics/actualizations" (in spanish), then something like " undoing changes ".

And when i want to execute WSL.EXE it does nothing.

I already tried:
cmd and pwsh with admin permissions: wsl.exe --install -d -Debian / wsl.exe --install -d -Ubuntu
Install Debian from microsoft store and then execute it.
In same cases, it wanted to perform a sys restart, and same error happens, again and again.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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3 answers

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  1. S.Sengupta 15,111 Reputation points MVP
    2022-10-12T03:51:58.897+00:00
  2. Limitless Technology 43,931 Reputation points
    2022-10-13T07:51:30.31+00:00

    Hello there,

    It seems like a driver or an application conflict that is undoing the changes after you restart. I would suggest you update the drivers and BIOS of the device and see if that helps.

    Also, ensure that the Windows Subsystem for Linux Optional Component is installed. You must first enable the "Windows Subsystem for Linux" optional feature before installing any Linux distributions on Windows.

    Open PowerShell as Administrator (Start menu > PowerShell > right-click > Run as Administrator) and enter this command:

    dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

    More info here https://learn.microsoft.com/en-us/windows/wsl/install-manual#step-3---enable-virtual-machine-feature

    To update to WSL 2, you must be running Windows 10...

    For x64 systems: Version 1903 or later, with Build 18362 or later.
    For ARM64 systems: Version 2004 or later, with Build 19041 or later.

    -----------------------------------------------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept it as an answer–

  3. Guido mmm 1 Reputation point
    2022-10-17T19:13:51.357+00:00

    Fixed reinstalling windows.

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