Unable to create domain service due to insufficient payment history

Question

I am unable to create domain due Domain service- insufficient history message
{
"status": "Failed",
"error": {
"code": "BadRequest",
"message": "Resource cannot be created because the subscription doesn't have a sufficient payment history. Refer to docs for more info. https://go.microsoft.com/fwlink/?linkid=2172552",
"details": [
{
"message": "Resource cannot be created because the subscription doesn't have a sufficient payment history. Refer to docs for more info. https://go.microsoft.com/fwlink/?linkid=2172552"
},
{
"code": "BadRequest"
},
{}
]
}

Answer 1

Hi @Deepak Pahuja

From a similar question at https://learn.microsoft.com/en-us/answers/questions/739221/resource-cannot-be-created-because-the-subscriptio.html (answered by brtrach-MSFT)

For certain services such as Azure custom domains and SSL certificates, these products require you to have a longer payment history within Azure to prevent malicious activity.

If you need a custom domain, a work around would be to use a 3rd party domain provider, such as GoDaddy. (Azure uses WildWest Domains, which is a subsidiary of GoDaddy)

I recommend you try to reach out to Azure Billing to ask more questions at https://azure.microsoft.com/en-ca/support/create-ticket/

-----------------------------------------

If this is helpful please accept answer.

Answer 2

Hi @Deepak Pahuja

Welcome to Microsoft Q & A community Forum!

App Service Domain recently introduced a new policy to require sufficient payment history prior to purchasing a domain. Without any payment history, your subscription will not pass the check that will allow your subscription to purchase any domains.

I would recommend to open a support ticket with Azure Billing team at https://azure.microsoft.com/en-ca/support/create-ticket/

Answer 3

@Deepak Pahuja

To add further here:

App Service Domain recently introduced a new policy to require sufficient payment history prior to purchasing a domain. Without any payment history, your subscription will not pass the check that will allow your subscription to purchase any domains.

Check this link: https://learn.microsoft.com/en-us/azure/app-service/manage-custom-dns-buy-domain#buy-an-app-service-domain

Check if you have any pending payment due or due date past on that subscription.

You can follow this article to check invoice: View and download your Microsoft Azure invoice

For questions related to billing or subscription, you may file a free subscription/billing support ticket, our support engineers will be able to help on such issues readily.

If issue remain as suggested above you may create a support request – You will receive swift and specialized assistance on the from the support.