office online server 2016 sessions limit

zndevel 1 Reputation point
2020-09-25T02:51:55.853+00:00

In the process of using office online server 2016,I found that when the web session exceeds 20, the office online server will refuse service,From the ULS log, you can also see this limitation,please tell me how to solve this problem, thanks

office online server ULS log:

webSession limit per user reached for user , service is rejected

errorCode=ErrorNumberOfSessionsPerUserReachedMax

Microsoft Office Online Server
Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
583 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Itch Sun-MSFT 2,556 Reputation points
    2020-09-25T08:04:46.273+00:00

    Hi @zndevel

    The webSession setting is not done through OOS configuration. According to my research, this requires a certain amount of code ability.

    Since I am not a developer, I suggest you refer to the following article:

    Introduction To ASP.NET Sessions


    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments