Cannot Open Powerpoint on Macbook Pro

Wen Tianxiao 1 Reputation point
2022-11-08T03:20:06.713+00:00

Dear Sir or Madam,

The app Microsoft Powerpoint cannot be opened on my Macbook Pro. Even if I deleted the app and downloaded it again, it still does not work. However, other apps from Microsoft such as Word and Excel are working with no issues. I wonder if it is because I just updated the system of my Macbook Pro and the app is no longer compatible with the computer?

Please refer to the file attached for more details.

Best Regards,
Tianxiao
258017-microsoft-error-reporting-log-version.pdf

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
456 questions
PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
220 questions

1 answer

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  1. Dillon Silzer 54,286 Reputation points
    2022-11-08T03:54:20.557+00:00

    Hi @Wen Tianxiao

    Please try the following troubleshooting steps:

    "Microsoft PowerPoint has encountered a problem and needs to close" in PowerPoint for Mac startup

    https://learn.microsoft.com/en-us/office/troubleshoot/powerpoint/fails-starting-powerpoint-mac

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    If this is helpful please accept answer.