This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 1%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
How to open MS Word? Running an iPad with iOS 16. I have no issue opening MS Excel but cannot open MS Word as it loops back to prompt entry of my email address each time I enter my password. (The email is linked to my personal O365 subscription, I also have a work account). Same result if I select to sign in via the Authenticator app - loops back to prompt email entry.
Did you try deleting the app and re-installing?
Worth a try, thanks.
Thank you, that eliminated the MFA and I’m all good.
Perfect! Please accept answer if you found it helpful. Have a good day.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 92%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECQ%3C/text%3E%3C/svg%3E)
Hi, @G Weisz
Just checking-in to see if the information is helpful. Please feel free to let us know if you need further assistance.