Who will approve for creating new provider on Actionable Dashboard page.

TMD - IT 1 Reputation point
2022-11-23T02:42:28.273+00:00

Hi guys,

I created a new provider on "Actionable Email Developer Dashboard" and waiting for approval. Can I ask who will approve this action? I asked "tenant administrator" but he haven't received any request approve email.

Please help. Thank you!

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. BraveCold 1 Reputation point
    2022-11-23T02:51:48.467+00:00

    Dear @TMD - IT

    Please provide more details, have you properly configured the flow, does it ask for SMTP settings, how does it send the request or query to the administrator? any screen capture will be appreciated, internally there's no hook to send it.

    kind regards,

    Fabian Campo

  2. Charles Qi_MSFT 966 Reputation points
    2022-11-29T05:45:50.14+00:00

    Hi, @TMD - IT

    This issue is related with Manage Engine Service Desk, we recommend you start a new post in home to see if there is anyone who can provide the solution.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in email-notifications to enable e-mail notifications if you want to receive the related email notification for this thread.

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