Omnichannel is slow, will trigger twice greeting

Jason Wang 1 Reputation point
2022-11-23T19:43:26.923+00:00

Omnichannel is slow when begin the conversation, so if the user type Hi quick, the greeting will show twice.
How can I remove the auto trigger greeting or make the Omnichannel faster?

Windows 365 Business
0 comments No comments
{count} votes