Not able to get customer detailed information when creating an appointment via the MS Bookings page

Alex Palmer 1 Reputation point
2022-11-25T14:41:37.643+00:00

When I use the MS Bookings page to create an appointment (providing name and email address of the customer) and I ask for the appointment details with the API, I get only the customer ID and not the detailed information of the customer (no name or email defined).
If I then try to access the customer details through the API with the customer ID, I get a 500 error.

If I create the appointment through the API instead, providing the name and email of the customer, this time I get the name and email in the appointment details through the API and I am also able to get the customers details with the customer ID through the API.
In both cases I am using Application permissions in order to use the API.

I should be able to get the same result if I am creating the appointment via the API or the MS Booking page.

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Shivam Dhiman 5,946 Reputation points
    2022-11-25T21:32:37.26+00:00

    Hi @Alex Palmer

    I would recommend you to raise a support case with Microsoft Graph, a Support Engineer will be able to assist you better. You can raise support ticket from
    http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests.

    Hope this helps.

    If the answer is helpful, please click Accept Answer and kindly upvote. If you have any further questions about this answer, please click Comment.

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