Charge from overseas Microsoft subscription

Nathan Dorr 1 Reputation point
2022-12-06T23:11:04.773+00:00

I have received a charge on my banking statement from an OVERSEAS Microsoft charge for 9.99 subscription. I have not subscribed for anything through Microsoft in Mexico. How can I find out what this charge was for?
Thanks

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,008 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Dave Patrick 426K Reputation points MVP
    2022-12-06T23:42:59.92+00:00

    You can follow along here to manage subscriptions.
    https://support.microsoft.com/en-us/account-billing/manage-a-microsoft-subscription-7f52444a-8612-4f29-b109-2ac47dd4c83a

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    0 comments No comments

  2. dkrishnaveni-MSFT 1,946 Reputation points Microsoft Employee
    2022-12-08T09:28:31.173+00:00

    Hello @Nathan Dorr

    Please find the below document links to validate your usage and check on your spend which will give you an idea where the charges might have been incurred.

    Validate the usage: https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/download-azure-daily-usage#download-usage-from-the-azure-portal-csv

    Check spend on azure: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/check-free-service-usage

    If the above doesn't help, please feel free to create Azure billing support request for further assistance:

    How to create azure support ticket: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    Regards
    Divya

    0 comments No comments