Different functionality in Azure AD in Azure Portal vs. Azure AD Portal

Question

Hi,

I have a strange problem.

When I login with the administrator account of our tenant in the Azure Portal (https://portal.azure.com) I cannot add a new user or assign a role to a user.

If I login with the administrator account of our tenant in the Azure AD Portal (https://aad.portal.azure.com) I can add a new user or assign a role to a user.

Why do I not have the same functionality? Because it is the same AD and the same account only a different interface.

Answer 1

@Yvonne Arnoldus Have you double checked if you are connected to the same directory? If the user is added as guest to any other tenant, it may connect to that tenant based on your preference in portal.azure.com. You might need to switch directory and connect to the right tenant in that case.

If both Azure Portal and Azure AD Portal are connecting to same tenant, could you please share more details about the error. Are you getting any error message while trying to assign a role or if the option to assign role is grayed-out? If you capture a fiddler or browser's network capture (using F12 key), what HTTP error code you see? Did you try with a different browser or in-private/incognito mode?

As long as Azure Portal and Azure AD Portal are connecting to same tenant, you should have same functionality.

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Answer 2

Hi,

I'm sure that I was connected to the same AD because the same users were there and they had the same name.

The buttons were grayed-out +New user (not + New guest user) and +Add assignment.

It seems it was a time issue or login issue. I tried just now and now they function the same.