[Solved] Error code: 0x80072eff on windows updates

Keron Pollard 26 Reputation points
2020-10-05T10:16:27.44+00:00

Error number: 0x80072EFF on widows update & microsoft update whats the fix. Anyone know?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Jonas24 801 Reputation points
    2020-10-07T08:37:20.26+00:00

    Causes of Error 0x80072EFF:

    • Corrupted Windows registry database.
    • Incomplete or damaged installation of the Microsoft Update program.
    • Malware or virus infection.
    • Corrupted Microsoft Update-related program files or Windows system files.

    Method 1: Use System File Checker

    • Click on the Start button. In the search box, type ‘command prompt’. Then press Ctrl + Shift + Enter to open the Command Prompt with admin privileges.
    • Copy and paste the below command in the Command Prompt and hit Enter.

    > sfc /scannow

    ue5.png.webp

    • Now, the System File Checker will perform a scan and repair the corrupted or damaged system files.

    Method 2: Check for Updates

    • Use this shortcut Windows key + I to open the Settings.
    • After that, you have to choose Update & Security.

    au6.png.webp

    • It will open the Windows Update settings by default.
    • Now, you have to click the Check for updates button. Check-for-updates.png.webp
    • Then, install the updates and restart your system.

    Method 3: Reset Windows Store Cache

    • To open the Run Command, you have to use this keyboard shortcut Windows key + R.
    • Then, you have to copy and paste the below command and click the OK button.

    > wsreset.exe wsreset.exe_.png.webp

    • It will open the Microsoft Store along with a Command Prompt and resets the Windows Store cache.
    • Then, you have to reboot your computer and open the Windows Store so that you won’t get any error.

    Method 4: Delete Local Cache

    • To open the Run Command, you have to use this keyboard shortcut Windows key + R.
    • After that, you have to copy and paste this command

    > ‘%localappdata%\\Packages\\Microsoft.WindowsStore_8wekyb3d8bbwe\\LocalState‘

    and click the OK button. To-open-LocalState-folder.png.webp

    • Now, you have to scroll down and locate the Cache folder in the LocalState folder.
    • Select all the files or contents and right-click on it and choose the Delete option.
    • At last, you have to restart your PC and check whether the error gets fixed or not.

    Method 5: Re-register the Windows Store Cache

    • Go to the Start menu.
    • In the search box, you have to type ‘powershell’ and then right-click on it to choose Run as administrator.
    • Now, copy and paste the below command and hit Enter.

    > Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

    • You have to wait until the process gets done and then try to launch the Windows Store to make sure that the error gets fixed or not.

    Method 6: Tweaking the Internet Settings

    • Press the Windows key on your keyboard so that it will open the Start menu.
    • Search for Control Panel and hit Enter to open it.
    • Select the Network and Internet option.
    • Then, you have to choose Internet Options.
    • It will open the Internet Properties window.
    • Now, you have to click the Advanced tab.
    • Scroll down the list under Settings and locate the following options:
    • Use SSL 2.0
    • Use SSL 3.0
    • Use TLS 1.0
    • Use TLS 1.1
    • Use TLS 1.2
    • You have to select all the above options and click the Apply and OK button.
    • Select SSL & TLS
    • Select SSL & TLS
    • By modifying the internet settings may resolve the error 0x80072EFF.

    Please feel free to let us know if you need further assistance.

    If the Answer is helpful, please click "Accept Answer" and up vote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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  1. Kapil Arya 7,596 Reputation points MVP
    2020-10-05T11:52:37.427+00:00

    Hi,

    Run Windows Update troubleshooter from Control Panel > Troubleshooting > View all. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!

    2 people found this answer helpful.
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