Authenticator Application

Engr Musty 1 Reputation point
2020-10-21T18:47:18.013+00:00

I lost my phone/device and I got a new one. However, I secured my Facebook account with the authenticator app in the old phone. When I reinstalled the authenticator app and tried to use it to open my Facebook page,it's not accepting it. How can I reverse the app to the old one used on the lost device??

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. 2020-10-23T15:24:58.24+00:00

    You might try Turning off two-factor authentication from your Security and Login Settings and re-adding your Facebook account to the app.

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  2. Chau Tuan Quoc 1 Reputation point
    2021-08-08T07:54:03.457+00:00

    I had same problem. I typed wrong account so I can't login to my facebook. I try recover account but facebook not accept. You can try recover your account then turn off 2FA

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  3. QeOu-3748 1 Reputation point
    2022-10-23T11:23:09.49+00:00

    hi
    it is not aproblem the last authenticator have not relation to first so faceboock app jam the account

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