Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,086 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
I have the same issue.
Process Explorer Virus Total functionality not working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
testStar111
11
Reputation points
To whom it may concern:
The Process Explorer "Virus Total" column functionality is not working correctly. Most of the processes are displaying "Unknown" even after clicking the check menu item 'Options -> VirusTotal.com -> Submit Unknown Executables'.
I have uninstalled and reinstalled Process Explorer with no success. Multiple antivirus scans from several different providers have come back negative.
What is causing this issue and when will it be resolved?
Please see the attached screenshots as well.
Sysinternals
{count} votes
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testStar111 11 Reputation points
2020-12-19T18:08:35.037+00:00 Anyone know how to make someone at Microsoft aware of this issue?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 19%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GTG_IT 1 Reputation point2020-12-19T22:17:50.35+00:00 Its like virustotal not respond or deny acces to database.
No more free service ?
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6 answers
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Martha Patricia Gómez Hernández 11 Reputation points2020-12-19T17:07:41.98+00:00 VirusTotal
Similar problems with Autoruns and Winja.
And some time later (but I had to cancel because it was taking too long.)
Anybody feeling like contacting VirusTotal, I do not know. Is it that this way of accessing their service can cause overload on their systems and they want us out? I am clueless.
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Martha Patricia Gómez Hernández 11 Reputation points
2020-12-21T16:39:28.047+00:00 Maybe I can share this answer with all of you:
"Ana Tinoco (VirusTotal)
Dec 21, 2020, 12:14 PM GMT+1
Hello Martha,
Thank you for reaching out to VirusTotal.
There are some issues with the sysinternals VT integration. We are working with the sysinternals team to try to find a solution. Unfortunately we don't have an estimated date on when this will be resolved.
Best regards,
Ana Tinoco - VirusTotal - www.virustotal.comHave you tried the VirusTotal Graph?"
Happy Holidays to all the Fabric Avatars and Propsperous 2021! Now I am gone!
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testStar111 11 Reputation points
2020-12-21T17:29:51.467+00:00 Many thanks for sharing this!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 74%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
sol grundy 1 Reputation point2020-12-18T22:34:07.037+00:00 Same problem. Yesterday it listed all processes as "unsupported device" or some such. Today, after "hash submitted" all processes are listed as "unknown"
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Aneeq Ahmad 6 Reputation points2020-12-21T13:17:48.747+00:00 Please someone tweet this to Mark Russinovich (@markrussinovich). He knows what to do.
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me-01 1 Reputation point2020-12-29T05:30:10.603+00:00 hi,
now it's working again... :)
happy holidays,
me