Unable to install office in MacOS High Sierra

Chesus Monforte Hernandez 1 Reputation point
2021-01-22T19:21:14.297+00:00

I just got my MacBook formatted after a problem with the hard drive and when trying to install Office apps (word, excel, powerpoint...) I get the message that it can only be installed in 10.14 MacOS or later versions.

I was using Office apps without any issue in High Sierra until I had to change the hard drive. Now, not possible anymore.

Is it possible to download previous office versions that can be installed in my computer? How?

Thanks,

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
457 questions
{count} votes

3 answers

Sort by: Most helpful
  1. Emily Hua-MSFT 27,526 Reputation points
    2021-01-25T06:44:48.793+00:00

    @Chesus Monforte Hernandez

    Do you have the Microsoft 365 for Mac or Office 2019 for Mac?

    As of the December 2020 (build 16.44) update for these 2 versions of Office, macOS 10.14 Mojave or later is required to receive updates. If you continue with an older version of macOS, your Office apps would no longer receive any updates including security updates.
    New installs of Microsoft 365 for Mac or Office 2019 for Mac will also require macOS 10.14 or later.

    To get the best experience of using Office for Mac, could you please upgrade your MacOS to Big Sur (11), Catalina (10.15) and Mojave (10.14 )?

    If not, you may choose one older version of the Office for Mac on the following articles, then click "Install package" and try to install on your MacBook.

    Update history for Office for Mac

    But please note, installing a new version of Office for Mac is still a best practice.


    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. John Grubb 1 Reputation point
    2021-02-22T18:37:32.957+00:00

    The download for Office 365 that is compatible with 10.13.6 (High Sierra) errors on every attempt to install. To date, I have found no work around.

    0 comments No comments

  3. John Pateman 1 Reputation point
    2021-09-07T11:24:01.133+00:00

    I have had to replace the HD in an old but perfectly serviceable 27" iMac. The latest software it will run is macOS 13.6. I just need it for a bit of lightweight spreadsheet and wp work. I KNOW it is not state of the art but I am not trying to render massive 3d scenes - it is perfectly adequate and has a nice big display.

    I have stumped up the money for a MS365 subscription (I use this on another machine) and it specifically states that it is compatible with macOS13.6

    129820-screen-shot-2021-09-07-at-115005.png

    Once I have downloaded the 1.8GB of application, it won't install as the installer specifically states that macOS 10.14 or greater is required.

    I also have paid for copy of Microsoft 2011 which is perfectly adequate for my needs on this machine but the activation server has been switched off so I am not even allowed to downgrade.

    It would be helpful if Microsoft updated the misleading information and would stop people wasting their time.

    This sort of practice is not sustainable - we cannot require people to keep replacing machines year on year.

    0 comments No comments