Windows 10 Home to Pro Update became Enterprise and won't activate

Justin 26 Reputation points
2021-01-30T09:22:02.993+00:00

My Windows 10 Pro update purchased from Microsoft store failed to install and left me with Enterprise edition that I can't activate.

History:

  • Purchased laptop that came with Windows 10 Home.
  • After signing into my Microsoft account, I purchased a Windows 10 Pro update.
  • I then followed the link to install the update.
  • Note: my installation only has one user account with Administrator privileges.
  • The update started, but after a small while, it reported Error Code: 0x080070005 (which Google tells me is 'access denied')
  • At this point, the update window would not close, so I had to right click it via the task bar and select the 'Close Window' option.
  • After this, I attempted to re-do the update, but Windows presented no option to retry the update and seemed to consider the update as complete .
  • It is at this stage that I noticed that Windows had reported itself as Windows 10 Enterprise and not Windows 10 Pro.
  • PC reboot didn't change anything.
  • Also, if I attempt to activate it, the activation fails.

So... how should I resolve this issue?

Justin

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,572 questions
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Accepted answer
  1. Kapil Arya 7,596 Reputation points MVP
    2021-01-30T14:10:49.663+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-upgrade-from-windows-10-home-to-pro-results-in-enterprise-edition

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    2 people found this answer helpful.

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  1. Justin 26 Reputation points
    2021-01-30T22:01:56.847+00:00

    Many thanks.

    Changing the product key by specifying a Generic Windows Pro key (and thus downgrading from Enterprise to Pro) did the trick.

    My installation is now activated and reports itself to be Windows Pro.

    Cheers

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  2. Kapil Arya 7,596 Reputation points MVP
    2021-01-31T06:33:03.407+00:00

    Glad we could help! Thanks for your update.

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