Can't create cosmos sql database with shared throughput

Aske Jenstrup Olsson 6

Hi,

After deploying a Cosmos-db sql instance through an arm template I cannot create databases with shared throughput. I get the following error:

Message: {\&#34;code\&#34;:\&#34;Forbidden\&#34;,\&#34;message\&#34;:\&#34;Message: {\\\&#34;Errors\\\&#34;:[\\\&#34;DataBase SharedOffer is Disabled for your account, for further queries please contact support.\\\&#34;]

If I change my provisioning scripts to set throughput on containers instead (not preferred) I will get the following error when creating containers:

{&#34;code&#34;:&#34;Forbidden&#34;,&#34;message&#34;:&#34;Message: {\&#34;Errors\&#34;:[\&#34;Reached the pre-approved storage limit for the database 
account. Please contact Azure support to increase this limit.\&#34;]

Is it something in my subscription I need to tune or some options I've missed?
Regards

Mark Brown - MSFT 2,761 Reputation points Microsoft Employee

2020-05-20T13:20:31.903+00:00

I'm guessing this is the 26th container you're creating for this database?
Aske Jenstrup Olsson 6 Reputation points

2020-05-20T14:07:23.85+00:00

Hi, thanks for answering, but it is not the 26th container (ran into that problem a couple of months ago, so that is solved).

I'm mosly unsure whether it is my subscription, I have the CONTRIBUTOR role, but I'm not managing my subscription, so i can't really investigate this.
Mark Brown - MSFT 2,761 Reputation points Microsoft Employee

2020-05-20T14:11:30.187+00:00

I think this is a quota related issue and cannot be solved by changing your ARM template. Please contact support as they can take a closer look at your Cosmos account.

Thanks.
Mike Ubezzi 2,776 Reputation points

2020-05-27T20:37:26.29+00:00

@Aske Jenstrup Olsson Did this get resolved or are you still working with support to resolve this? If this issue is resolved, can you share the resolution? Thank you!