Azure notification hub

Sachin Prajapati 1 Reputation point
2020-05-22T10:14:41.353+00:00

Hi,

We are unable to receive the notification from Azure Notification hub. Notification status is En-queued in notification hub. Unable to receive on mobile device.

Azure Notification Hubs
Azure Notification Hubs
An Azure service that is used to send push notifications to all major platforms from the cloud or on-premises environments.
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  1. SnehaAgrawal-MSFT 18,196 Reputation points
    2020-06-01T10:40:46.65+00:00

    Thanks for asking question! If the Notification status is En-queued this means that the system has accepted and queued up the request. The status of the send can be queried later by invoking per message telemetry (https://msdn.microsoft.com/en-us/library/mt608135.aspx)

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  2. ajkuma 22,086 Reputation points Microsoft Employee
    2020-06-01T13:01:35.147+00:00

    Welcome to Microsoft Q&A! Thanks for posting this question.

    Apologies for the delay!

    There could be several reasons for this issue. Here are some common misconfigurations to check for:

    • Ensure that your notification hub name (without typos) is correctly configured.
    • APN configuration
    • Application issues (Tags and Tag expressions, Templates and invalid registrations)
    • Push notification service issue.

    You could narrow-down/double-check these configuration.

    • Verify credentials.
    • Verify registration.
    • Verify message nitrification
    • EnableTestSend property
    • Review telemetry

    Kindly checkout this documentation for more details on this topic (explains ways to identify the root cause) with step-step instructions.

    Please do let us know if it helps or you need further assistance with this issue we would be more than happy to assist you.

    It looks like you had tagged this question as a platform feedback, we have now re-tagged this appropriately.