Cannot find Skype (Consumer) accounts in Teams

Question

Dear all, after enabling the feature "Users can communicate with Skype users" in Microsoft Teams (External Access pane) I am trying to test it. Nonetheless, Teams always says "Couldn't find TheAddressThatYouTyped externally". I even created a new Skype account but Teams is still unable to find any external Skype email account. Does anyone know how to fix this or if this feature is working at all at this time? In case it is still not working (I have read somewhere that is a "Preview"), does anyone know when it will be working?

Thank you in advance.

Answer 1

Hi,
the Skype consumer integration will arrive at the end of May

Microsoft Teams - Teams/Skype Consumer chat and calling interop

Enable Teams and Skype for Consumers users to chat and make VoIP calls to each other

Featured ID: 53935
Added to Roadmap: 7/30/2019
Last Modified: 5/14/2020
Tags: Microsoft Teams, O365, General Availability, Worldwide (Standard Multi-Tenant)

https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=53935

Best. Luca

Answer 2

Hi AM-9778,

Thanks for you kindly attention to Microsoft Teams.

As a supplement, you can refer to the interoperability capabilities between Microsoft Teams and Skype (Consumer).