Possibly Factory Reset?

mickey96 21 Reputation points
2020-05-26T04:34:32.483+00:00

It just started. I was trying to logon into another microsoft account using that computer and once I logged in, the screen went black. I waited, but nothing came up. I tried pressing buttons, ctrl+alt+delete, and clicking around, but nothing. I then proceeded to pressed down on the power button for a while until it shut down so that I could restart, because normally it would react with one push. And now, it's on factory reset, I think, so now I'm scared that I'll lose all of my data and lost files. Please help!

I have a Windows 10 desktop ACER
model: aspire ZS600G

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Don Cuthbert 406 Reputation points
    2020-05-26T05:21:29.35+00:00

    Try powering off again. See if you can just power on and get back into Windows normally. If not, describe the screen that you are seeing, or post a photo of it here.

    Normally you can get to a Windows Repair Environment, from where you can do some checks and repairs, if necessary.

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  1. mickey96 21 Reputation points
    2020-05-26T09:38:49.24+00:00

    @Don Cuthbert Yeah, turns out that's all I had to do was turn it on and off. Thanks!

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