Unable to use Azure Workbench or workbench APIs after newly deploying it(Build1.8.1). We are getting CORS error when we debug in web console. NOTE: We have the same application working as expected in 1.8 version.

Anjali Sunder 136

Unable to use Azure Workbench UI

Unable to access swagger API through Postman.

AshokPeddakotla-MSFT 27,126 Reputation points

2020-06-08T12:13:58.103+00:00

Thanks for your question @Anjali Sunder . I am checking on this issue with Blockchain Team and update you as earliest.
Anjali Sunder 136 Reputation points

2020-06-08T12:46:10.07+00:00

@AshokPeddakotla-MSFT : Tried changing CORS settings in App Service, we are getting Internal server error on console.

Whenever we are facing the issue, the logged in user details is not visible.
Anjali Sunder 136 Reputation points

2020-06-08T12:47:26.697+00:00

Also, please note that this issue occurs after 48 hrs of the deployment. This issue is repeated for two new deployments.
AshokPeddakotla-MSFT 27,126 Reputation points

2020-06-10T18:23:12.95+00:00

@Anjali Sunder

We are trying to reproduce the issue but not seeing such issues.

Are you running this under V-net or a private net?

Can you please clear the cors settings under app service and restart the app service?
Also, please share API logs to look into this issue further.
AshokPeddakotla-MSFT 27,126 Reputation points

2020-06-15T07:36:39.317+00:00

@AnjaliSunder-6595 Did you get a chance to see the above response? Do let us know the requested info to proceed further.
Anjali Sunder 136 Reputation points

2020-06-15T07:44:01.783+00:00

Hi @AshokPeddakotla-MSFT

Thank you for following this up with us.

We have shut down the instance as it didn't make sense to keep it running.

Please find the logs in the [9977-workbench-error.txt][1]attachment which we recorded earlier. Please check if it may be of any help.

And yes, we tried restarting the app-service [both Workbench Ui and swagger API service]. It didn't fix the problem for us. [1]: /answers/storage/temp/9977-workbench-error.txt
QuantumCache 20,026 Reputation points

2020-06-17T08:37:42.047+00:00
Hello @Anjali Sunder , For a deeper investigation and immediate assistance on this issue, could you please send an email to azcommunity@microsoft.com with the below details, so that we can work closely on this issue.

Email To: azcommunity@microsoft.com

Subject : Attn: Satish Boddu

Email Body:

Thread URL: https://learn.microsoft.com/en-us/answers/questions/33132/unable-to-use-azure-workbench-or-workbench-apis-af.html

Azure Subscription ID:

Please add or attach all error logs and screenshots in the same email which will be helpful for us to understand the issue better.

If possible we will setup a call to discuss further on this issue once we receive your email with all details.

Please let me know once you have done the same
QuantumCache 20,026 Reputation points

2020-06-18T16:33:16.477+00:00

Hello @Anjali Sunder , Just checking back, could you please let us know if you need further help in this matter.
QuantumCache 20,026 Reputation points

2020-06-19T19:50:03.317+00:00

Hello @Anjali Sunder , Just checking back, could you please let us know if you need further help in this matter.
QuantumCache 20,026 Reputation points

2020-06-23T23:44:37.593+00:00

Hello @Anjali Sunder , We haven't heard back from you. Could you please let us know if you need further help in this matter.
Anjali Sunder 136 Reputation points

2020-06-24T04:58:44.383+00:00

Hi @satishbh-6182 you may close this as of now. Thankyou very much for the follow up.
AshokPeddakotla-MSFT 27,126 Reputation points

2020-06-24T05:01:00.667+00:00

@Anjali Sunder Feel free to reach out to us in case further help needed in this issue.