Frequent excel 2010 crashes by GdiPlus.dll (win7 64)

Dave 1 Reputation point
2021-04-02T10:12:02.457+00:00

I am getting repeated crashes caused by GdiPlus.dll- when running a loop which saves the camera image as the 28 different png files. Do you think this error can be related to how the macro is grabbing the image from the camera image and saving it? Here is the full error message 

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: EXCEL.EXE
  Application Version: 14.0.7229.5000
  Application Timestamp: 5c46583d
  Fault Module Name: GdiPlus.dll
  Fault Module Version: 6.1.7601.17514
  Fault Module Timestamp: 4ce7b714
  Exception Code: c0000005
  Exception Offset: 000b06db
  OS Version: 6.1.7601.2.1.0.768.2
  Locale ID: 1033
Additional information about the problem:
  LCID: 1033
  skulcid: 103

please let me know how this can be improved - I already installed update from this suggestion:

for both windows 7,8/8.1, try to install KB3065979

https://support.microsoft.com/en-us/kb/3065979

Windows
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  1. S.Sengupta 14,811 Reputation points MVP
    2021-04-03T06:29:27.94+00:00

    1) Click Start
    2) In the start search box, Type: CMD, from the results, right click CMD
    and Click 'Run as Administrator'
    3) At the Command Prompt, type:regsvr32 gdiplus.dll
    4) restart your computer

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  2. Dave 1 Reputation point
    2021-04-03T17:28:18.173+00:00

    thank you - please let me know this does?

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  3. Erin Ding-MSFT 4,456 Reputation points
    2021-04-05T07:31:47.053+00:00

    anonymous user-9884

    Based on your description, your issue seems to be more related to GdiPlus.dll in Windows 7. As tag "office-excel-itpro" focuses on general issues about Excel clients, I will remove it. Thanks for your understanding.

    I find an article "How To Fix GDIPlus.dll Errors on Windows", you may refer to.
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    Besides, support for Office 2010 and Windows 7 has ended.

    From the perspective of Office, we recommend you upgrade Office.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  4. Carl Fan 241 Reputation points
    2021-04-08T09:38:29.623+00:00

    Hi Dave,
    For Windows 7, the support has been ended. I suggest that we'd better upgrade to Windows 10.
    Then for GdiPlus.dll, it is related to GDI. GDI+ is part of Windows so as long as your Windows Version is supported, the GDI+ implementation in it is supported.

    There are only 2 versions of GDI. Please research the word "Download .NET Framework 1.1 GDIPLUS.DLL " to download the update to check.
    Meanwhile, I suggest that you could check for update to install the latest security updates to check.
    If the issue still insists, two steps you could try:

    1. update or reinstall you office application.
    2. Copy GDIplus.dll then replace it to your crashing machine from a working Windows 7 computer
      Hope this helps and please help to accept as Answer if the response is useful.
      Best Regards,
      Carl
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