Hello @JulioBorreguero-5048,
You can contact the local azure support helpdesk and ask for a support
You can find a local support number from our list of regional: https://support.microsoft.com/help/4051701/global-customer-service-phone-numbers
Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion
Regards,
Manu