ERROR_CANDIDATE_NOT_FOUND

Rupert Jr, Cruz 21 Reputation points
2021-05-04T14:44:10.933+00:00

Hi,

I need help in scheduling AZ-900 exam as I'm encountering the error ERROR_CANDIDATE_NOT_FOUND. I have already tried following the documented recommendations provided for this error but still the issue persist. Could you please help me with this error so I can schedule AZ900 exam. Thanks!

I tried the steps documented below:

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/errorcandidatenotfound/a54b9309-eab9-432f-9b32-1fdfba299a23

Regards,
Rupert Cruz

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-05-04T14:45:34.753+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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  1. Matheus Galvez 1 Reputation point
    2021-10-27T11:19:36.797+00:00

    I actually found a solution today. The problem gets to happen when you fill any of your profile information form with any special character or non-Enlglish letters. If you remove them, the problem is gone.

    Hope to help you or anyone else with facing this. ;)

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