Windows Update error : Exception from HRESULT: 0x80072EFE

Ali NJIM 21 Reputation points
2021-06-07T10:00:27.9+00:00

Hello,

Context:
When i try to connect my VM on the Log Analytics dashboard on Azure, the OMS Agent is installed normally and Update agent readiness is: Ready

Problem:
on my machine in the dashboard i got this error: Not Assessed : Exception from HRESULT: 0x80072EFE

when i click on the link to troubleshoot, i got any solution to my problem, just restart service.

on the VM, i have the same problem when i try to run the Update Search, and nothing happen when i restart service.

i have Windows Server 2012 R2
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Regards

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Azure Virtual Machines
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  1. Ali NJIM 21 Reputation points
    2021-06-15T07:43:41.64+00:00

    Hello,

    So the problem was a Windows Update connectivity with internet,
    i just changed the config to connect WU to local WSUS server and it's work correctely.

    thnx

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