How to make bot send a greeting first

Milos Tomic 21 Reputation points
2021-06-09T21:08:31.767+00:00

There are plenty of identical questions, however they were all asked a few years back when the framework and code was different.

So I have a working Azure bot (Web App Bot) created through QnA Maker tool. When we connect the bot to a webpage, the bot does
not say anything until the user interacts. How to make the bot send a greeting when the chat window is opened rather than
wait for the user to interact?

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Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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  1. YutongTie-MSFT 46,326 Reputation points
    2021-06-10T00:27:07.327+00:00

    Hello,

    I don't think you can do greetings if you are using QnA maker only. But you can do create greetings if you develop the bot in Azure bot framework and connect it to QnA Maker as this guidance.

    https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-send-welcome-message?view=azure-bot-service-4.0&tabs=csharp

    Regards,
    Yutong

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