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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 50%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOJ%3C/text%3E%3C/svg%3E)
Hi
Bought Visio today but cant seem to locate how I download it as a desktop app, web interface only works and I'm not really keen on it. if you can be anyway way of help would appreciate it.
Kind regards
Orla
Is there any questions? If yes, please feel free to post back.
I am checking the status of this issue. Do you have any update for it?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
The MS office apps and Visio are such a pain. The website does not seem to want us to download anything!
The MS office apps and Visio are such a pain. The website does not seem to want us to download anything!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
why can't we just simply install the app! The web version doesn't have all the features!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
I have license code. But how do I download Visio pro 2019 desktop app?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 40%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Basically yu need to have a windows 365 account active. It can be a 1 month trial account. When you have account active you can "install desktop apps". When it has installed to your PC you can then start Visio and when it prompts you choose "I have a product key". Enter the product key you got when you bought Visio 21 and it will work from your PC without have to have an active Office 365. I think this is technically called the Plan2 license.
You can download Visio by:
Going to www.office.com and signing in with the account you have Visio in.
Click Install Office -> Other Install Options
Click on Apps and Devices
You will see the option to install Visio.
Hope this helps!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Hello I try to install visio but i dont have the option. I have visio 2
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
No, it only shows option to get Office on your phone for IOS or other platforms. It doesn't show what you showed.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This is not accurate information, VISIO only has the web base access, and the web base visio does not have the most common use diagrams regardless of what version your get tricked into buying.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
I did and followed these steps, but the option for Visio installation is not there as seen on your screenshot.
Basically you need to have a windows 365 account active. It can be a 1 month trial account. When you have account active you can "install desktop apps". When it has installed to your PC you can then start Visio and when it prompts you choose "I have a product key". Enter the product key you got when you bought Visio 21 and it will work from your PC without have to have an active Office 365. I think this is technically called the Plan2 license.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 46%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This answer needs to be updated. It is a pain to figure out how to install Visio. At this rate, I'd rather move to another easier to install software. When I select plans and pricing on Visio site. I see this: An error (500 Internal Server Error) has occurred in response to this request Embarrassing for MSFT. Pls fix this ASAP.
Basically you need to have a windows 365 account active. It can be a 1 month trial account. When you have account active you can "install desktop apps". When it has installed to your PC you can then start Visio and when it prompts you choose "I have a product key". Enter the product key you got when you bought Visio 21 and it will work from your PC without have to have an active Office 365. I think this is technically called the Plan2 license.
Hi @Orla Johnson ,
Which version of Visio do you have?
Please note, Visio Plan 1 does not have desktop application, it is the browser-based version of Visio.
For other versions of Visio, like Visio Plan2, Visio 2019 and ect, you may refer to ShowndaryaMadhavan's reply to download the installation content.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
I have a type 2 license and when I download Visio it just gives the Officesetup.exe and no Visio is on the install. I only have access to the web version of Visio which does not have the same feature set.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
So what version is the version that you get as part of the E5 license?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
You only get the online version. It isn't Visio plan 1 but the features are similar Online only, no desktop app,
To access you have to go to your office.com and it's available under Apps > Visio
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
I have Visio Plan 2.
I was able to finally get Visio to install locally by downloading the 16 bit version, letting it give an error saying I had the 64 bit office version installed, and then it gave me a prompt to install the 64 bit version. After this it finally installed.
I tried many times to download and install the 64 bit version, it would not error out, it would act like it installed, but it would not really install.