Windows 10 unable to connect to shared folder

Ahmed Essam 201 Reputation points
2021-08-19T13:36:13.603+00:00

Hi,

We experienced an issue two days ago, our client windows 10 is trying to connect to a shared folder on windows server 2019

but we received the below error
error code 0x80070035 the network path not found

the client is able to ping the server and the firewall is off

I checked the SMB connectivity event viewer on the client-side

Failed to establish a network connection.

Error: {Device Timeout}
The specified I/O operation on %hs was not completed before the time-out period expired.

Server name: 192.168.5.2
Server address: 192.168.5.2:445
Instance name: \Device\LanmanRedirector
Connection type: Wsk

Guidance:
This indicates a problem with the underlying network or transport, such as with TCP/IP, and not with SMB. A firewall that blocks TCP port 445, or TCP port 5445 when using an iWARP RDMA adapter, can also cause this issue.

Thanks,

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,454 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,610 questions
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  1. Radar 1 Reputation point
    2021-08-19T14:09:22.127+00:00

    Can you please run test-netconnection to the hostname (FQDN and NetBios) of the Windows 2019 Server. Its almost always something really silly.

    Test-NetConnection -ComputerName "YourSeverName_orIP_Here" -Port 445 -InformationLevel "Detailed"