Problem with Raising Hand with the New Teams Update

Ezgi 6 Reputation points
2020-07-29T17:57:30.697+00:00

Hello,

My team and I recently received the new "Together mode" upgrade on Teams. We are unable to see "raised hands" from other team members, and we did not have this issue before the upgrade.

I'm curious whether any other user has had a similar issue or has any suggestions on how to solve it.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 48,011 Reputation points Microsoft Vendor
    2020-07-30T08:20:48.147+00:00

    Hi!

    What is your version of Teams client?

    Does anyone else have the same issue in your organization
    Our client’s version is 1.3.00.19565 and have the new function “Together Mode” in Teams meeting. I did a test in my lab and we can find someone who raised the hand in the meeting.

    In this case, we recommend you try to log out Teams and clean Teams client cache, then restart the client again to see if this issue still persists.

    For more details about how to clean cache file:
    https://www.onmsft.com/how-to/how-to-clear-your-microsoft-teams-cache-on-windows-10