Windows pointer is an arrow on one screen and a hand on other screen

Praveen Lawrence 1 Reputation point
2021-10-06T22:17:21.493+00:00

Hello,

I am having an issue with my windows pointer.
I have 2 screens attached to my laptop with the laptop screen off.

One of the monitors is a DELL P2217 and the other is Dell P2213.

The pointer on P2217 is the normal one : The Arrow.
where as the pointer on the P2213 is a the hand.

While I move my cursor across the monitors, the pointer also automatically changes.

This is a problem especially when I am working with Microsoft Word and Microsoft Excel as the pointer still remains a hand and it is difficult to work with.

Does anyone have a clue why is this happening ?

Thanks,
Pierre

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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2 answers

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  1. Limitless Technology 39,351 Reputation points
    2021-10-08T07:44:09.967+00:00

    Hi there,

    Some workarounds I found are as below

    1. Uncheck the "Enable pointer shadow" box under the "Pointers" tab in "Mouse Properties".
    2. Take the mouse pointer to the top-right corner of the monitor and make a few clock-wise circles.
    3. Change from the Windows Aero mouse to some of the "normal" versions
    4. Updating the mouse drivers & Display drivers.

    If the reply is helpful, please Upvote and Accept it as an answer

    1 person found this answer helpful.
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  2. Praveen Lawrence 1 Reputation point
    2021-10-25T07:30:49.303+00:00

    Hello All,

    Seems to work fine after I applied the latest patches and hotfixes.
    Not sure if any of them were meant to solve this issue, but it is working normally now.

    Thanks,
    Pierre

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