hybrid configuration wizard says certificate has no smtp services

oldschoola410 1 Reputation point
2020-08-04T03:17:30.19+00:00

I am running the hybrid configuration wizard on a dedicated exchange 2019 for hybrid server to move the role off an existing 2013 hybrid server.
Currently on-prem we still have exchange 2013, and also 2019 servers.

When i get to the point of the HCW running all commands to create connectors i get this error saying "given certificate is not enabled for smtp protocol"
During the hcw it only lets me select 1 certificate, it is a 3rd party wildcard(same cert installed on the other servers). the cert has the root ca in the trusted folder.

HCW0 - PowerShell failed to invoke 'Set-SendConnector': The given certificate is not enabled for SMTP protocol. Only certificates enabled for SMTP protocol can be set on Send Connectors. To enable a certificate for SMTP, please use 'Enable-ExchangeCertificate' cmdlet. {CategoryInfo={Activity=[System.String] Set-SendConnector,Category=[System.Management.Automation.ErrorCategory] InvalidOperation,Reason=[System.String] InvalidOperationException,TargetName=[System.String] Outbound to Office 365,TargetType=[System.String] ADObjectId},ErrorDetails=,Exception=[System.Management.Automation.RemoteException] The given certificate is not enabled for SMTP protocol. Only certificates enabled for SMTP protocol can be set on Send Connectors. To enable a certificate for SMTP, please use 'Enable-ExchangeCertificate' cmdlet.,FullyQualifiedErrorId=[System.String] [Server=hybrid100RequestId=cdf36830-7128-4be1-bbab-9c8e8194a4d6,TimeStamp=8/2/2020 3:59:17 AM] [FailureCategory=Cmdlet-InvalidOperationException] 8E5C345C,Microsoft.Exchange.Management.SystemConfigurationTasks.SetSendConnector} The source Transport servers specified for the connector aren't in the same Active Directory site.

When I run the Enable-ExchangeCertificate command on that dedicated new hybrid 2019 server it says that the certificate thumbprint does have iis and smtp associated with it, yet i continue to get this error above and it does not let me finish the configuration.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
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  1. KyleXu-MSFT 26,206 Reputation points
    2020-08-05T02:11:53.503+00:00

    Try to run command below on your Exchange 2019 server, find the correct information for certificate on that server and make sure this certificate is valid:

    Get-ExchangeCertificate| fl Thumbprint,Services,Subject,Status  
    

    I also try to reenable SMTP to the certificate which has had "SMTP" service, I don't get any warning about it:
    15603-snipaste-2020-08-05-10-08-19.png

    Could you provide a detailed information about the certificate on your Exchange 2019 server? It may could help us to narrow down it.

    Here is also a related KB which about certificate error when running HCW: "Confirm Hybrid Certificate has IIS and SMTP services assigned to it" error when you run the Exchange Hybrid Configuration Diagnostic