The Load Balancer/Application Gateway does not show the resource groups created

Danilo Ortiz 1 Reputation point
2021-10-18T20:48:46.853+00:00

While I'm trying to create an Azure Load Balancer or an Application Gateway I cannot see the previous created resource groups and their virtual network, I getting "No Available Items" message even though they were created.

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Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
956 questions
Azure Load Balancer
Azure Load Balancer
An Azure service that delivers high availability and network performance to applications.
401 questions
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2 answers

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  1. ChaitanyaNaykodi-MSFT 22,386 Reputation points Microsoft Employee
    2021-10-19T20:42:23.827+00:00

    Hello @Danilo Ortiz , Thank you for providing additional details. Can you try below mentioned steps and see if that resolves the issue.

    • Can you try clearing cookies and cache for your browser and see if issue persists? Can you also try using a different browser?
    • Can you try deploying the application gateway resource using Azure PowerShell or using Azure CLI ? and use the existing Virtual Networks, please let me know if you get any errors which might give us more insights. If the error is regarding permission required can you check your Azure Role Assignment as mentioned in the next step. Also please make sure that these virtual networks have a dedicated subnet for Application Gateway. Please go through this documentation for Virtual network requirements and Subnet Size.
    • Can you check what Azure role assignment you have for your subscription or the resource groups listed above? I think you at least need to have Virtual Machine Contributor role in order to add Application Gateway/ Azure Load balancer backend pool. You can also explore some additional roles and see any other roles suits your requirements. Please let me know if you any additional concerns here.

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    I hope this helps. Please let me know if the issue still persists. Thank you!

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  2. Danilo Ortiz 1 Reputation point
    2021-10-19T22:46:26.763+00:00

    Hello,

    Below are my answers regarding your questions:

    Can you try clearing cookies and cache for your browser and see if issue persists? Can you also try using a different browser?
    A- Yes, I've tried with Google Chrome and Firefox without success. The same issue happen from InPrivate Windows option from any browser

    Can you try deploying the application gateway resource using Azure PowerShell or using Azure CLI ? and use the existing Virtual Networks, please let me know if you get any errors which might give us more insights. If the error is regarding permission required can you check your Azure Role Assignment as mentioned in the next step. Also please make sure that these virtual networks have a dedicated subnet for Application Gateway. Please go through this documentation for Virtual network requirements and Subnet Size.
    A- From PowerShell I'm not face the issue. I'm using an account with the highest Azure Role. The dedicated subnet for Application Gateway already exist.

    Can you check what Azure role assignment you have for your subscription or the resource groups listed above? I think you at least need to have Virtual Machine Contributor role in order to add Application Gateway/ Azure Load balancer backend pool. You can also explore some additional roles and see any other roles suits your requirements. Please let me know if you any additional concerns here.
    A- I'm using an account with the highest Azure Role

    Waiting for your reply soon.

    Best Regards