cant find %programdata%/ASR directory to get the "passphrase" to connetc the mobility service with the configuration server

Question

cant find %programdata%/ASR directory to get the "passphrase" to connect the mobility service with the configuration server

Answer 1

Azure technical support team helped resolve this issue.

Sharing the solution with broader community!

@Abdalrahman Allahham - Was trying to protect Physical Server to Azure and wasn't able to find passphrase path.

As per support team investigation @Abdalrahman Allahham - was using the new appliance method.
Connecting physical machine to azure using (preview) is not supported yet.

Solution suggested: Recreate a new recovery vault as classic and reinstall the configuration server.

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Answer 2

Hello @Abdalrahman Allahham - Thank you for reaching out to us!

You can get passphrase using this command from Configuration Server : You should have ASR soft link path in C:\program data\ASR\home\svsystems\bin\genpassphrase –n

If you are not finding it, then can go to install path cd E:\Program Files (x86)\Microsoft Azure Site Recovery\home\svsystems\bin\genpassphrase –n

If it is Configuration Server, it will have %programdata%/ASR path

Hope this helps!

Feel free to reply if you need further assistance in this matter!

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