Blocking a domain in Outlook Junk settings does not seem to work

Claudio Tarabocchia 101 Reputation points
2021-10-21T17:44:48.913+00:00

Starting a couple of days ago, I am getting inundated with spam e-mail from mountindburoto.xyz I added this domain to my block list under Junk settings but I am still getting e-mails from this domain. Just to be clear, the e-mails I am getting have a crazy domain name that always ends in .mountindburoto.xyz I tried entering *.mountindburoto.xyz but the * was not accepted. Can anybody tell me what I am doing wrong and how should I properly specify the domain so I no longer receive e-mail from this domain?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,885 questions
0 comments
Accepted answer
  1. Claudio Tarabocchia 101 Reputation points
    2021-10-22T18:40:02.56+00:00

    Hi YukiSun-MSFT,
    I should have been more clear on which Outlook I was referring to. Based on your screenshots, it looks like you are referring to the Outlook app that comes with Microsoft Office. I was referring to the Outlook website that was formerly known as Hotmail. Even so the settings are very similar. Here is a screenshot of my setting in regards to blocking mountindburoto.xyz

    143297-block-domain-junk-setup.png

    So your understanding is correct. Your suggestion of using a rule to delete these spam e-mails is a good one and I will keep that in mind but it looks like the problem has resolved itself for now. The last spam e-mail I got was over 12 hours. They were coming in every 15 minutes or so. My guess is that I did everything correct and it simply took almost 3 days for the setting to take effect.

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Yuki Sun-MSFT 40,856 Reputation points
    2021-10-22T05:18:02.207+00:00

    Hi @Claudio Tarabocchia ,

    From your description, do you mean you have already tried adding the root domain of the spam senders into the Junk email options but their messages can still reach your Inbox?
    142689-1.png

    If this describes your situation, as far as I know, normally we can indeed block mails from all subdomains using this way. But in case the spams you received just manage to bypass the Junk Email options in any unknown method, I'd suggest trying to create some inbox rules to deal with these junk emails:

    1. In Outlook, go to Home > Rules > Manage Rules & Alerts....
    2. Click New Rule, choose Apply rule on messages I receive, Next.
      142730-2.png
    3. Choose "With specific words in the sender's address", type in the root domain of the spam senders, click Next.
      142719-3.png
    4. In the Actions part, you can choose "Move it to the specified folder" and select Junk Email folder, or you may choose "delete it" or "permanently delete it" on the basis of your needs:
      142803-4.png
    5. Click Next, specify a name for the rule, and you can choose "Run this rule now on messages already in Inbox" if you want, then click Finish.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments