SSIS integration runtime fails to start on Express Custom Setup

Question

Been trying to restart my SSIS integration runtime, but getting an error referring to an ExpressCustomSetup, which I do use, saying it can't parse 'null'. I'll get the actual error message once it fails again. Just wondering if others have gotten this error and what else can I do other than to keep trying to restart.

This same issue happened back in August to my Dev and QA data factories. This is affecting my Prod env now.

Here is the actual error message,

Error code
ExpressCustomSetupFailure
Activity ID
Activity ID: a3576be1-0091-4dd2-adc3-b99fe46bd881
Details
{"dateTime":"10/26/2021 21:30:42","setupType":null,"componentName":null,"version":null,"errorCode":-1,"errorMessage":"Unexpected character encountered while parsing value: C. Path '', line 0, position 0."}

Thanks,
Andrew

Answer 1

Hello @ANDREW J. SCHLIEWE ,
Thanks for the ask and using Microsoft Q&A platform .

After reading the post , I think this failure does happen once in a while , is that correct ? The SSIS -IR are dependent on many different internal service and my guess at this time is may be is behaving weird . I think the best route for you is to create a support ticket with Microsoft .

If you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details, so that we can create a one-time-free support ticket for you to work closely on this matter.
Subscription ID:
Subject : Attn Himanshu
Please let me know once you have done the same.

Thanks
Himanshu

Answer 2

The Azure-SSIS IR just began running on a subsequent attempt to restart.