Errors Uninstalling Exchange 2013 CU23

Andrew Garland 41 Reputation points
2021-11-05T10:04:20.023+00:00

We have an Exchange on prem estate consisting of Exchange 2013/2016 in coexistence. All mailflow has been moved onto the Exchange 2016 servers, including EOL hybrid. We've confirmed there is no traffic going through Exchange 2013 anymore, and all mailboxes have been migrated off Exchange 2013. Our intent is now to uninstalled Exchange 2013.

I'm currently getting errors when attempting to uninstall Exchange 2013 CU 23 from one of the servers. When I first attempted to uninstall it I did so from Program and Features. The uninstall got as far as step 3 and then errored/stopped. Now is I attempt to run the uninstall again from Program and Features I get the error "An incomplete installation was detected. Run setup to complete Exchange Installation."

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I've also attempted to uninstall Exchange from elevated command line against a freshly extracted download of Exch2013 CU23 using the command "setup.exe /mode:uninstall /IAcceptExchangeServerLicenseTerms" This gets as far as configuring the Client Access service, hangs on 19%, and then fails.

When I review the ExchangeSetupLogs I get the below (server names and service accounts removed)


*[11/05/2021 09:34:21.0300] [2] Ending processing Write-ExchangeSetupLog [11/05/2021 09:34:21.0378] 1 Finished executing component tasks. [11/05/2021 09:34:21.0394] 1 Ending processing Start-PreSetup [11/05/2021 09:34:21.0394] [0] ************** [11/05/2021 09:34:21.0394] [0] Setup will run the task 'Uninstall-ClientAccessRole' [11/05/2021 09:34:21.0394] 1 Setup launched task 'Uninstall-ClientAccessRole -DomainController 'REDACTED''
[11/05/2021 09:34:21.0409] 1 Active Directory session settings for 'Uninstall-ClientAccessRole' are: View Entire Forest: 'True', Configuration Domain Controller: 'REDACTED', Preferred Global Catalog: 'REDACTED', Preferred Domain Controllers: '{ REDACTED }' [11/05/2021 09:34:21.0409] 1 User specified parameters: -DomainController:'REDACTED' [11/05/2021 09:34:21.0409] 1 Beginning processing Uninstall-ClientAccessRole [11/05/2021 09:34:21.0425] 1 Attempting Uninstall for ClientAccessRole. [11/05/2021 09:34:21.0425] 1 The following roles are current: BridgeheadRole FrontendTransportRole AdminToolsRole CafeRole [11/05/2021 09:34:21.0550] 1 Reading components for the role 'BridgeheadRole' from 'res://BridgeheadRoleDefinition.xml' [11/05/2021 09:34:21.0566] 1 Found 54 components [11/05/2021 09:34:21.0581] 1 Loaded component 'All Roles Common First - Run Once' with 2 task information blocks from 'res://AllRolesCommonFirst_RunOnce.xml' [11/05/2021 09:34:21.0581] 1 Loaded component 'All Roles Common First' with 8 task information blocks from 'res://AllRolesCommonFirst.xml' [11/05/2021 09:34:21.0581] 1 Loaded component 'All Roles Precompile Management Binaries' with 40 task information blocks from 'res://AllRolesPrecompileManagementBinaries.xml' [11/05/2021 09:34:21.0597] 1 Loaded component 'Bridgehead Permissions Configuration' with 1 task information blocks from 'res://BridgeheadLocalPermissionsComponent.xml' [11/05/2021 09:34:21.0597] 1 Loaded component 'Common Perf Counters ' with 22 task information blocks from 'res://CommonPerfCountersComponent.xml' [11/05/2021 09:34:21.0597] 1 Loaded component 'Provision Server' with 12 task information blocks from 'res://ProvisionServerComponent.xml' [11/05/2021 09:34:21.0612] 1 Loaded component 'All Active-Directory Roles Common' with 13 task information blocks from 'res://AllADRolesCommon.xml' [11/05/2021 09:34:21.0612] 1 Loaded component 'Health Manager' with 11 task information blocks from 'res://HealthManagerComponent.xml' [11/05/2021 09:34:21.0612] 1 Loaded component 'Exchange 2003 Pseudo-MTA Configuration' with 1 task information blocks from 'res://LegacyMTAComponent.xml' [11/05/2021 09:34:21.0612] 1 Loaded component 'Exchange 2003 SMTP VSI Configuration' with 1 task information blocks from 'res://LegacySMTPComponent.xml' [11/05/2021 09:34:21.0628] 1 Loaded component 'Transport Perf Counters' with 37 task information blocks from 'res://TransportPerfCountersComponent.xml' [11/05/2021 09:34:21.0628] 1 Loaded component 'Enable RPC-EPMAP firewall exception' with 1 task information blocks from 'res://RpcEpmapFirewallException.xml' [11/05/2021 09:34:21.0628] 1 Loaded component 'Enable Remote IIS Admin RPC firewall exception' with 1 task information blocks from 'res://RemoteIISAdminFirewallException.xml' [11/05/2021 09:34:21.0628] 1 Loaded component 'Bridgehead Role Setter' with 3 task information blocks from 'res://BridgeheadRoleSetterComponent.xml' [11/05/2021 09:34:21.0628] 1 Loaded component 'Transport Common Configuration' with 23 task information blocks from 'res://TransportCommonComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Transport Common Configuration' with 0 task information blocks from 'res://BridgeHeadAndGatewayTransportCommonComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Datacenter Bridgehead AMService component' with 3 task information blocks from 'res://DatacenterBridgeheadAMServiceComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Bridgehead Perf Counters' with 24 task information blocks from 'res://BridgeheadPerfCountersComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Bridgehead Configuration' with 53 task information blocks from 'res://BridgeheadComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Transport Log Search Service' with 2 task information blocks from 'res://TransportLogSearchServiceComponent.xml' [11/05/2021 09:34:21.0644] 1 Loaded component 'Data Storage Configuration' with 1 task information blocks from 'res://DataStorageComponent.xml' [11/05/2021 09:34:21.0659] 1 Loaded component 'Monitoring Service Configuration' with 3 task information blocks from 'res://MonitoringComponent.xml' [11/05/2021 09:34:21.0659] 1 Loaded component 'Search Foundation Service Configuration' with 2 task information blocks from 'res://SearchFoundationComponent.xml' [11/05/2021 09:34:21.0659] 1 Loaded component 'Service Host Configuration' with 3 task information blocks from 'res://ServiceHostComponent.xml' [11/05/2021 09:34:21.0659] 1 Loaded component 'Protected Service Host Configuration' with 4 task information blocks from 'res://ProtectedServiceHostComponent.xml' [11/05/2021 09:34:21.0659] 1 Loaded component 'BridgeheadExchangeCertificate' with 1 task information blocks from 'res://BridgeheadExchangeCertificate.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'PowerShell Configuration' with 6 task information blocks from 'res://PowerShellComponent.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'WSMan IIS Hosting Configuration' with 1 task information blocks from 'res://WSManIISHostingConfigurationComponent.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Active Directory Topology Service Configuration' with 3 task information blocks from 'res://AllADRolesCommonServiceControl.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Malware Filtering Configuration' with 1 task information blocks from 'res://MalwareFilteringComponent.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Datacenter Bridgehead Antimalware component' with 6 task information blocks from 'res://DatacenterBridgeheadAntimalwareComponent.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Bridgehead Service Configuration' with 6 task information blocks from 'res://BridgeheadServiceControl.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Transport Common Service Control' with 1 task information blocks from 'res://TransportCommonServiceControl.xml' [11/05/2021 09:34:21.0675] 1 Loaded component 'Service Host Service Control' with 1 task information blocks from 'res://ServiceHostServiceControl.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'Protected Service Host Service Control' with 1 task information blocks from 'res://ProtectedServiceHostServiceControl.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'Datacenter Common Configuration' with 8 task information blocks from 'res://DatacenterAllRolesCommonFirst.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'Datacenter ServiceHost Configuration' with 2 task information blocks from 'res://DatacenterServiceHostComponent.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'Datacenter Live ID perf Counters' with 1 task information blocks from 'res://DatacenterLiveIDPerfCountersComponent.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'Datacenter Bridgehead Configuration' with 15 task information blocks from 'res://DatacenterBridgeheadComponent.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'AntiSpam Spam Filter Configuration' with 21 task information blocks from 'res://DatacenterBridgeheadAntispamComponent.xml' [11/05/2021 09:34:21.0690] 1 Loaded component 'HubTransport Ffo only component' with 10 task information blocks from 'res://FfoDatacenterBridgeheadComponent.xml' [11/05/2021 09:34:21.0706] 1 Loaded component 'HubTransport ExO only component' with 23 task information blocks from 'res://ExODatacenterBridgeheadComponent.xml' [11/05/2021 09:34:21.0706] 1 Loaded component 'Datacenter Bridgehead Perf Counters' with 9 task information blocks from 'res://DatacenterBridgeheadPerfCountersComponent.xml' [11/05/2021 09:34:21.0706] 1 Loaded component 'Datacenter Bridgehead Perf Counters Exo Only Component' with 7 task information blocks from 'res://ExoDatacenterBridgeheadPerfCountersComponent.xml' [11/05/2021 09:34:21.0706] 1 Loaded component 'Datacenter All Roles LiveID RPS Configuration' with 4 task information blocks from 'res://DatacenterLiveIdRpsComponent.xml' [11/05/2021 09:34:21.0706] 1 Loaded component 'Datacenter Diagnostics Component' with 2 task information blocks from 'res://DatacenterDiagnosticsComponent.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Diagnostics Component' with 3 task information blocks from 'res://DiagnosticsComponent.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'AuditService Component' with 3 task information blocks from 'res://DatacenterAuditServiceComponent.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Datacenter Optics Configuration' with 1 task information blocks from 'res://DatacenterOpticsComponent.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Ffo datacenter monitoring component' with 1 task information blocks from 'res://FfoDatacenterMonitoringComponent.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Datacenter Common Configuration Last' with 13 task information blocks from 'res://DatacenterAllRolesCommonLast.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Ffo Datacenter Common Configuration Last' with 2 task information blocks from 'res://FfoDatacenterAllRolesCommonLast.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'All Roles Common Last' with 6 task information blocks from 'res://AllRolesCommonLast.xml' [11/05/2021 09:34:21.0722] 1 Loaded component 'Datacenter Exchange Streaming Optics Component' with 1 task information blocks from 'res://ExchangeStreamingOpticsComponent.xml' [11/05/2021 09:34:21.0722] 1 Reading components for the role 'FrontendTransportRole' from 'res://FrontendTransportRoleDefinition.xml' [11/05/2021 09:34:21.0737] 1 Found 45 components [11/05/2021 09:34:21.0737] 1 Loaded component 'All Roles Common First - Run Once' with 2 task information blocks from 'res://AllRolesCommonFirst_RunOnce.xml' [11/05/2021 09:34:21.0737] 1 Loaded component 'All Roles Common First' with 8 task information blocks from 'res://AllRolesCommonFirst.xml' [11/05/2021 09:34:21.0737] 1 Loaded component 'All Roles Precompile Management Binaries' with 40 task information blocks from 'res://AllRolesPrecompileManagementBinaries.xml' [11/05/2021 09:34:21.0737] 1 Loaded component 'Frontend Transport Permissions Configuration' with 1 task information blocks from 'res://FrontendTransportLocalPermissionsComponent.xml' [11/05/2021 09:34:21.0737] 1 Loaded component 'Common Perf Counters ' with 22 task information blocks from 'res://CommonPerfCountersComponent.xml' [11/05/2021 09:34:21.0737] 1 Loaded component 'Provision Server' with 12 task information blocks from 'res://ProvisionServerComponent.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'All Active-Directory Roles Common' with 13 task information blocks from 'res://AllADRolesCommon.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Health Manager' with 11 task information blocks from 'res://HealthManagerComponent.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Datacenter Server License' with 1 task information blocks from 'res://DatacenterLicenseServer.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Exchange 2003 Pseudo-MTA Configuration' with 1 task information blocks from 'res://LegacyMTAComponent.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Exchange 2003 SMTP VSI Configuration' with 1 task information blocks from 'res://LegacySMTPComponent.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Enable RPC-EPMAP firewall exception' with 1 task information blocks from 'res://RpcEpmapFirewallException.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Enable Remote IIS Admin RPC firewall exception' with 1 task information blocks from 'res://RemoteIISAdminFirewallException.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Front End Role Setter' with 1 task information blocks from 'res://FrontendTransportRoleSetterComponent.xml' [11/05/2021 09:34:21.0753] 1 Loaded component 'Transport Common Configuration' with 23 task information blocks from 'res://TransportCommonComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Frontend Perf Counters' with 20 task information blocks from 'res://FrontendTransportPerfCountersComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'FrontentTransport Configuration' with 8 task information blocks from 'res://FrontendTransportComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Data Storage Configuration' with 1 task information blocks from 'res://DataStorageComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Monitoring Service Configuration' with 3 task information blocks from 'res://MonitoringComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Service Host Configuration' with 3 task information blocks from 'res://ServiceHostComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Protected Service Host Configuration' with 4 task information blocks from 'res://ProtectedServiceHostComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'BridgeheadExchangeCertificate' with 1 task information blocks from 'res://BridgeheadExchangeCertificate.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'PowerShell Configuration' with 6 task information blocks from 'res://PowerShellComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'WSMan IIS Hosting Configuration' with 1 task information blocks from 'res://WSManIISHostingConfigurationComponent.xml' [11/05/2021 09:34:21.0769] 1 Loaded component 'Active Directory Topology Service Configuration' with 3 task information blocks from 'res://AllADRolesCommonServiceControl.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Transport Common Service Control' with 1 task information blocks from 'res://TransportCommonServiceControl.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Service Host Service Control' with 1 task information blocks from 'res://ServiceHostServiceControl.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Protected Service Host Service Control' with 1 task information blocks from 'res://ProtectedServiceHostServiceControl.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter Common Configuration' with 8 task information blocks from 'res://DatacenterAllRolesCommonFirst.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter ServiceHost Configuration' with 2 task information blocks from 'res://DatacenterServiceHostComponent.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter Live ID perf Counters' with 1 task information blocks from 'res://DatacenterLiveIDPerfCountersComponent.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter FrontendTransport Configuration' with 9 task information blocks from 'res://DatacenterFrontendTransportComponent.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter Bridgehead Perf Counters' with 9 task information blocks from 'res://DatacenterBridgeheadPerfCountersComponent.xml' [11/05/2021 09:34:21.0784] 1 Loaded component 'Datacenter Bridgehead Perf Counters Exo Only Component' with 7 task information blocks from 'res://ExoDatacenterBridgeheadPerfCountersComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'Datacenter All Roles LiveID RPS Configuration' with 4 task information blocks from 'res://DatacenterLiveIdRpsComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'Datacenter Diagnostics Component' with 2 task information blocks from 'res://DatacenterDiagnosticsComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'AuditService Component' with 3 task information blocks from 'res://DatacenterAuditServiceComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'Diagnostics Component' with 3 task information blocks from 'res://DiagnosticsComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'Datacenter Optics Configuration' with 1 task information blocks from 'res://DatacenterOpticsComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'Frontdoor Ffo only component' with 41 task information blocks from 'res://FfoDatacenterFrontdoorComponent.xml' [11/05/2021 09:34:21.0800] 1 Loaded component 'FrontendTransport ExO only component' with 6 task information blocks from 'res://ExoDatacenterFrontendTransportComponent.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'Ffo datacenter monitoring component' with 1 task information blocks from 'res://FfoDatacenterMonitoringComponent.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'Datacenter Common Configuration Last' with 13 task information blocks from 'res://DatacenterAllRolesCommonLast.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'Ffo Datacenter Common Configuration Last' with 2 task information blocks from 'res://FfoDatacenterAllRolesCommonLast.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'All Roles Common Last' with 6 task information blocks from 'res://AllRolesCommonLast.xml' [11/05/2021 09:34:21.0815] 1 Reading components for the role 'AdminToolsRole' from 'res://AdminToolsRoleDefinition.xml' [11/05/2021 09:34:21.0815] 1 Found 6 components [11/05/2021 09:34:21.0815] 1 Loaded component 'All Roles Common First - Run Once' with 2 task information blocks from 'res://AllRolesCommonFirst_RunOnce.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'All Roles Common First' with 8 task information blocks from 'res://AllRolesCommonFirst.xml' [11/05/2021 09:34:21.0815] 1 Loaded component 'Admin Tools Configuration' with 1 task information blocks from 'res://AdminToolsComponent.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'Datacenter File Copy Component' with 1 task information blocks from 'res://DatacenterFileCopyComponent.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'Datacenter Admin Tools Component' with 1 task information blocks from 'res://DatacenterAdminToolsComponent.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'All Roles Common Last' with 6 task information blocks from 'res://AllRolesCommonLast.xml' [11/05/2021 09:34:21.0831] 1 Reading components for the role 'CafeRole' from 'res://CafeRoleDefinition.xml' [11/05/2021 09:34:21.0831] 1 Found 25 components [11/05/2021 09:34:21.0831] 1 Loaded component 'All Roles Common First - Run Once' with 2 task information blocks from 'res://AllRolesCommonFirst_RunOnce.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'All Roles Common First' with 8 task information blocks from 'res://AllRolesCommonFirst.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'All Roles Precompile Management Binaries' with 40 task information blocks from 'res://AllRolesPrecompileManagementBinaries.xml' [11/05/2021 09:34:21.0831] 1 Loaded component 'Cafe Permissions Configuration' with 1 task information blocks from 'res://CafeLocalPermissionsComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'Common Perf Counters ' with 22 task information blocks from 'res://CommonPerfCountersComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'Provision Server' with 12 task information blocks from 'res://ProvisionServerComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'All Active-Directory Roles Common' with 13 task information blocks from 'res://AllADRolesCommon.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'Health Manager' with 11 task information blocks from 'res://HealthManagerComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'Exchange 2003 Registry Configuration' with 1 task information blocks from 'res://LegacyRegistryMarkersComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'Unified Messaging Call Router Perf Counters' with 12 task information blocks from 'res://CafePerfCountersComponent.xml' [11/05/2021 09:34:21.0847] 1 Loaded component 'POP/IMAP Configuration' with 12 task information blocks from 'res://PopImapComponent.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'CAFE Component Configuration' with 54 task information blocks from 'res://CafeComponent.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'Enterprise Shared Cache Service Configuration' with 1 task information blocks from 'res://SharedCacheComponent.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'Datacenter Shared Cache Service Configuration' with 3 task information blocks from 'res://DatacenterSharedCacheComponent.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'MSA RPS Service Configuration' with 2 task information blocks from 'res://MSARPSServiceComponent.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'Active Directory Topology Service Configuration' with 3 task information blocks from 'res://AllADRolesCommonServiceControl.xml' [11/05/2021 09:34:21.0862] 1 Loaded component 'Datacenter Common Configuration' with 8 task information blocks from 'res://DatacenterAllRolesCommonFirst.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Datacenter CAFE Component Configuration' with 88 task information blocks from 'res://DatacenterCafeComponent.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Datacenter Server License' with 1 task information blocks from 'res://DatacenterLicenseServer.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Datacenter Diagnostics Component' with 2 task information blocks from 'res://DatacenterDiagnosticsComponent.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'AuditService Component' with 3 task information blocks from 'res://DatacenterAuditServiceComponent.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Diagnostics Component' with 3 task information blocks from 'res://DiagnosticsComponent.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Datacenter Optics Configuration' with 1 task information blocks from 'res://DatacenterOpticsComponent.xml' [11/05/2021 09:34:21.0878] 1 Loaded component 'Datacenter Common Configuration Last' with 13 task information blocks from 'res://DatacenterAllRolesCommonLast.xml' [11/05/2021 09:34:21.0894] 1 Loaded component 'All Roles Common Last' with 6 task information blocks from 'res://AllRolesCommonLast.xml' [11/05/2021 09:34:21.0894] 1 Reading components for the role 'ClientAccessRole' from 'res://ClientAccessRoleDefinition.xml' [11/05/2021 09:34:21.0894] 1 Found 52 components [11/05/2021 09:34:21.0894] 1 Loaded component 'All Roles Common First - Run Once' with 2 task information blocks from 'res://AllRolesCommonFirst_RunOnce.xml' [11/05/2021 09:34:21.0894] 1 Loaded component 'All Roles Common First' with 8 task information blocks from 'res://AllRolesCommonFirst.xml' [11/05/2021 09:34:21.0894] 1 Loaded component 'All Roles Precompile Management Binaries' with 40 task information blocks from 'res://AllRolesPrecompileManagementBinaries.xml' [11/05/2021 09:34:21.0894] 1 Loaded component 'ClientAccess Permissions Configuration' with 1 task information blocks from 'res://ClientAccessLocalPermissionsComponent.xml' [11/05/2021 09:34:21.0894] 1 Loaded component 'Common Perf Counters ' with 22 task information blocks from 'res://CommonPerfCountersComponent.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'Datacenter Central Admin Perf Counters' with 4 task information blocks from 'res://DatacenterCentralAdminPerfCountersComponent.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'Provision Server' with 12 task information blocks from 'res://ProvisionServerComponent.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'All Active-Directory Roles Common' with 13 task information blocks from 'res://AllADRolesCommon.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'Health Manager' with 11 task information blocks from 'res://HealthManagerComponent.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'Exchange 2003 Registry Configuration' with 1 task information blocks from 'res://LegacyRegistryMarkersComponent.xml' [11/05/2021 09:34:21.0909] 1 Loaded component 'Client Access Perf Counters' with 44 task information blocks from 'res://ClientAccessPerfCountersComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'Client Access Configuration' with 32 task information blocks from 'res://ClientAccessComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'POP/IMAP Backend Configuration' with 12 task information blocks from 'res://PopImapBeComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'ClientAccessExchangeCertificate' with 1 task information blocks from 'res://ClientAccessExchangeCertificate.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'OWA Configuration' with 7 task information blocks from 'res://ClientAccessOwaComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'OAB Configuration' with 3 task information blocks from 'res://ClientAccessOabComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'ECP Configuration' with 4 task information blocks from 'res://ClientAccessEcpComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'RPC-over-HTTP Proxy Configuration' with 4 task information blocks from 'res://ClientAccessRpcProxyComponent.xml' [11/05/2021 09:34:21.0925] 1 Loaded component 'Client Access Services Configuration' with 16 task information blocks from 'res://ServicesComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Data Storage Configuration' with 1 task information blocks from 'res://DataStorageComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Service Host Configuration' with 3 task information blocks from 'res://ServiceHostComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Protected Service Host Configuration' with 4 task information blocks from 'res://ProtectedServiceHostComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'RPC Client Access Service Configuration' with 4 task information blocks from 'res://RpcClientAccessComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Address Book Service Configuration' with 1 task information blocks from 'res://AddressBookComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Enable RPC-EPMAP firewall exception' with 1 task information blocks from 'res://RpcEpmapFirewallException.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Enable Remote IIS Admin RPC firewall exception' with 1 task information blocks from 'res://RemoteIISAdminFirewallException.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Enable RPC over HTTP redirector firewall exception' with 1 task information blocks from 'res://RpcHttpRedirectorException.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'Monitoring Service Configuration' with 3 task information blocks from 'res://MonitoringComponent.xml' [11/05/2021 09:34:21.0940] 1 Loaded component 'PowerShell Configuration' with 6 task information blocks from 'res://PowerShellComponent.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'File Distribution Service Configuration' with 1 task information blocks from 'res://FileDistributionServiceComponent.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'WSMan IIS Hosting Configuration' with 1 task information blocks from 'res://WSManIISHostingConfigurationComponent.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'Active Directory Topology Service Configuration' with 3 task information blocks from 'res://AllADRolesCommonServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'Client Access Service Control' with 1 task information blocks from 'res://ClientAccessServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'Service Host Service Control' with 1 task information blocks from 'res://ServiceHostServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'Protected Service Host Service Control' with 1 task information blocks from 'res://ProtectedServiceHostServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'RPC Client Access Service Control' with 1 task information blocks from 'res://RpcClientAccessServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'File distribution Service Control' with 1 task information blocks from 'res://FileDistributionServiceControl.xml' [11/05/2021 09:34:21.0956] 1 Loaded component 'Datacenter Common Configuration' with 8 task information blocks from 'res://DatacenterAllRolesCommonF

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Joyce Shen - MSFT 16,641 Reputation points
    2021-11-08T05:38:10+00:00

    Hi @Andrew Garland

    If you failed to remove your Exchange server from control panel, we could consider using ADSIEDIT to meet this requirement. However please note: This is a risky operation and is not recommended by Microsoft. So it’s best to do a good job of backup to avoid subsequent problems.

    Detailed steps can be seen here: REMOVE EXCHANGE SERVER USING ADSI EDIT
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    In addition, if you still want to recover your server then uninstall it, to resolve the error you encounter: The server cannot be recovered because Setup has detected that Exchange server roles are already installed. We could remove the value ConfiguredVersion from each Key that represents a role in Registry Editor... The path just like below lists

    HKLM\SOFTWARE\Microsoft\ExchangeServer\v14\AdminTools\ConfiguredVersion
    HKLM\SOFTWARE\Microsoft\ExchangeServer\v14\ClientAccessRole\ConfiguredVersion
    HKLM\SOFTWARE\Microsoft\ExchangeServer\v14\HubTransportRole\ConfiguredVersion
    HKLM\SOFTWARE\Microsoft\ExchangeServer\v14\MailboxRole\ConfiguredVersion

    This is a similar thread for your reference: Recover Server - Failed Install Disk


    If an Answer is helpful, please click "Accept Answer" and upvote it.

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2 additional answers

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  1. Andrew Garland 41 Reputation points
    2021-11-05T14:38:26.43+00:00

    As an update I've attempted to run a recovery install using the command

    "setup /mode:recoverserver /IAcceptExchangeServerLicenseTerms"

    This resulted in the error

    "[11/05/2021 14:22:50.0124] [0] The server cannot be recovered because Setup has detected that Exchange server roles are already installed.
    [11/05/2021 14:22:50.0171] [0] [ERROR] The following server roles are already installed: BridgeheadRole, ClientAccessRole, MailboxRole, UnifiedMessagingRole, FrontendTransportRole, AdminToolsRole, CafeRole."

    Does anyone have any ideas how I might solve this?

    Thanks,

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  2. Andrew Garland 41 Reputation points
    2021-11-10T15:19:18.47+00:00

    Hi @Joyce Shen - MSFT

    Deleting my Exchange 2013 server with ADSI EDIT worked, and the links you provided gave the correct steps to do so.

    Unfortunately editing the registry did not work to recover the server.
    It was too far gone!

    Many thanks for the help

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