Error 5 when downloading a Package

David Selby 41 Reputation points
2020-08-19T07:37:51.803+00:00

when I try to download a package I get the following error I know it states access denied but it works for some parts and not others so I know I have the right permissions on the Download location can anyone Help

Error: Failed to download content id 16841935. Error: Access is denied.
Package:
The software updates were placed in a new package:
• server 2012 R2
Success: Content (1):
• STL-SCCM.NET
Distribution Settings
• Priority: Medium
• Enable for on-demand distribution: Disabled
• Prestaged distribution point settings: Manually copy the content in this package to the distribution point

Software updates that will be downloaded from the internet
Success: 2020-07 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4565540)
Success: 2020-08 Security Only Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4570502)
Error: 2020-08 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4570508)
Errors
Failed to download content id 16841935. Error: Access is denied.
2020-08 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4571723)
2020-06 Security Only Quality Update for Windows Server 2012 R2 for x64-based Systems (KB4561673)
2020-07 Servicing Stack Update for Windows Server 2012 R2 for x64-based Systems (KB4566425)
2020-08 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4571703)
2020-08 Cumulative Security Update for Internet Explorer 11 for Windows Server 2012 R2 for x64-based systems (KB4571687)
2020-06 Security Update for Adobe Flash Player for Windows Server 2012 R2 for x64-based Systems (KB4561600)
2020-07 Security Only Update for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows 8.1 and Server 2012 R2 for x64 (KB4566468)
Windows Update Language Selection:
English
Office 365 Client Update Language Selection:
English (United States)

Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
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Accepted answer
  1. Leon Laude 85,596 Reputation points
    2020-08-19T12:18:17.573+00:00

    Hi,

    You have posted in the System Center Essentials software forum, it appears that you are using SCCM / MECM for update deployment, in this case I would suggest you ask the experts over at the dedicated SCCM / MECM updates forum over here:
    https://learn.microsoft.com/en-us/answers/topics/me-cm-updates.html

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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