Hi, I am using Azure IOT SDK for creating Azure connector service. However, I getting lot of log messages. Is there a way to get rid of these messages. ?

Hello @Pandey, Yogesh , We don't currently have any kind of dynamic way to turn it on or off directly within the client, it's purely based on logging configuration. Somewhere in the application a line that is something like: logging.basicConfig(level=logging.INFO) You need to remove that line. Try to avoid the below log levels if already used (DEBUG, INFO, WARNING, or ERROR): import logging logging.basicConfig(level=logging.INFO) or, for an individual component: import logging logging.getLogger("azure.iot.device").setLevel(level=logging.DEBUG) Additional readings: Register a log stream handler Github related issues: https://github.com/Azure/azure-iot-sdk-python/issues/382#issuecomment-558221236 Please comment in the below section to get more help in this matter, happy to help. Please accept the helpful response as ' Answer ', which will be helpful to others as well with similar questions

Hello it seems you are working with the Azure IoT SDK for Python. I'm not sure why you have so many exceptions, this is not common to what I have seen in the past. Can you please try out this sample application ( GitHub ) in comparison?

How to get rid of log messages from Azure IOT SDK?

Accepted answer

QuantumCache 20,031 Reputation points

2022-03-10T22:28:48.977+00:00
Hello @Pandey, Yogesh ,

We don't currently have any kind of dynamic way to turn it on or off directly within the client, it's purely based on logging configuration.

Somewhere in the application a line that is something like: logging.basicConfig(level=logging.INFO) You need to remove that line.

Try to avoid the below log levels if already used (DEBUG, INFO, WARNING, or ERROR):

import logging logging.basicConfig(level=logging.INFO)

or, for an individual component:

import logging logging.getLogger("azure.iot.device").setLevel(level=logging.DEBUG)

Additional readings: Register a log stream handler
Github related issues: https://github.com/Azure/azure-iot-sdk-python/issues/382#issuecomment-558221236

Please comment in the below section to get more help in this matter, happy to help.

Please accept the helpful response as 'Answer', which will be helpful to others as well with similar questions
Please sign in to rate this answer.
QuantumCache 20,031 Reputation points

2022-03-16T02:40:01.33+00:00

Hello @Pandey, Yogesh , Just checking back, could you please let us know if you need further help in this matter.

Please accept the helpful response as 'Answer', which will be helpful to others as well with similar questions, so that we can close this thread.

Pandey, Yogesh 21 Reputation points

2022-03-17T12:20:11.86+00:00

Hi Satish,

An Update,

I am trying to create a module that interfaces with the MQTT broker and sends data to Azure IoT Hub.

While running that module I am getting continuous exceptions (connect /disconnects). Although functionality wise it is working fine but the logs are filled with Azure SDK logs.

Below is the continuous exceptions that I get from Azure SDK. It looks like this when I run "sudo iotedge logs <Module Name>"

2022-03-17 11:57:09,308 : INFO : azure.iot.device.common.handle_exceptions : [handle_exceptions.py] :swallow_unraised_exception : in line : [52] : Unexpected disconnection. Safe to ignore since other stages will reconnect.
2022-03-17 11:57:09,308 : INFO : azure.iot.device.iothub.abstract_clients : [abstract_clients.py] :_on_disconnected : in line : [140] : Cleared all pending method requests due to disconnect
2022-03-17 11:57:09,309 : INFO : azure.iot.device.common.handle_exceptions : [handle_exceptions.py] :swallow_unraised_exception : in line : [53] : azure.iot.device.common.transport_exceptions.ConnectionDroppedError: ConnectionDroppedError('The connection was lost.')

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/app/.local/lib/python3.8/site-packages/azure/iot/device/common/handle_exceptions.py", line 43, in swallow_unraised_exception
raise e

Sander van de Velde 28,236 Reputation points MVP

2022-03-17T17:26:15.793+00:00

Hello @Pandey, Yogesh ,

do you get this same behavior with the GitHub example I proposed above?

Pandey, Yogesh 21 Reputation points

2022-03-18T11:05:17.077+00:00

Thanks, @Sander van de Velde , I was able to get rid of the messages, it turns out that I had not properly disconnected another instance of the AzureSDK connection object after exception.

Sander van de Velde 28,236 Reputation points MVP

2022-03-18T11:40:28.517+00:00

Hello @Pandey, Yogesh ,

great to hear your issue is resolved.

If a comment helps, please upvote it. Doing so will benefit all community members who are having this similar issue/question.

LEELADHAR LADIA 1 Reputation point

2022-04-01T15:20:23.117+00:00

In .Net C# it very easy.
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How to get rid of log messages from Azure IOT SDK?

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