Crash after exiting chrome window - no blue screen

Red Rover 21 Reputation points
2022-03-31T06:08:13.103+00:00

So my PC locked up after I went to close a chrome window, for about 5 seconds, then did a restart. I checked the EventViewer and the most recent critical error was:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041792, 0xfffff73ffe007e58, 0x0000000800000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 19ec9136-3db4-4f4c-9da9-4bfac5cc3629.

So I ran Windbg to check the dump file and this is what I found:

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff73ffe007e58
Arg3: 0000000800000000
Arg4: 0000000000000000

Debugging Details:

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 1890

Key  : Analysis.DebugAnalysisManager
Value: Create

Key  : Analysis.Elapsed.mSec
Value: 1934

Key  : Analysis.Init.CPU.mSec
Value: 578

Key  : Analysis.Init.Elapsed.mSec
Value: 25513

Key  : Analysis.Memory.CommitPeak.Mb
Value: 87

Key  : MemoryManagement.PFN
Value: 800000

Key  : WER.OS.Branch
Value: vb_release

Key  : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key  : WER.OS.Version
Value: 10.0.19041.1

FILE_IN_CAB: MEMORY.DMP

BUGCHECK_CODE: 1a

BUGCHECK_P1: 41792

BUGCHECK_P2: fffff73ffe007e58

BUGCHECK_P3: 800000000

BUGCHECK_P4: 0

MEMORY_CORRUPTOR: ONE_BIT

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

PROCESS_NAME: chrome.exe

STACK_TEXT:
ffffe885eb38ecb8 fffff8061ce440ca : 000000000000001a 0000000000041792 fffff73ffe007e58 0000000800000000 : nt!KeBugCheckEx
ffffe885eb38ecc0 fffff8061ce9e5d6 : 0000000000000000 0000000000000000 0000000000002126 fffff73ffe007e58 : nt!MiDeleteVa+0x153a
ffffe885eb38edc0 fffff8061ce9e6eb : fffff77b00000000 ffffd5839a69c700 ffffe88500000000 ffffe885eb38f230 : nt!MiWalkPageTablesRecursively+0x776
ffffe885eb38ee60 fffff8061ce9e6eb : fffff77b00000000 ffffd5839a69c700 ffffe88500000001 ffffe885eb38f240 : nt!MiWalkPageTablesRecursively+0x88b
ffffe885eb38ef00 fffff8061ce9e6eb : fffff77bbdcff000 ffffd5839a69c700 ffffe88500000002 ffffe885eb38f250 : nt!MiWalkPageTablesRecursively+0x88b
ffffe885eb38efa0 fffff8061ce04f4b : 00000000000000c0 ffffd5839a69c700 0000000000000003 ffffe885eb38f260 : nt!MiWalkPageTablesRecursively+0x88b
ffffe885eb38f040 fffff8061ce42961 : ffffe885eb38f1e0 ffffd58300000000 0000020000000002 0000000000000000 : nt!MiWalkPageTables+0x36b
ffffe885eb38f140 fffff8061ce12aa0 : 0000000000000001 ffffe88500000000 ffffd5839a69c550 ffffd583a13dd080 : nt!MiDeletePagablePteRange+0x4f1
ffffe885eb38f450 fffff8061d201dd9 : ffffd5839ce60bf0 0000000000000000 ffffd58300000000 ffffd58300000000 : nt!MiDeleteVad+0x360
ffffe885eb38f560 fffff8061d201470 : ffffd5839ce60bf0 ffffd583891c45e0 ffffd583a13dd080 0000000000000000 : nt!MiUnmapVad+0x49
ffffe885eb38f590 fffff8061d1ff73f : ffffd5839ce5e170 ffffd5839ce5e170 ffffd5839ce60bf0 ffffd5839a69c080 : nt!MiCleanVad+0x30
ffffe885eb38f5c0 fffff8061d25dbf8 : ffffffff00000000 ffffffffffffffff 0000000000000001 ffffd5839a69c080 : nt!MmCleanProcessAddressSpace+0x137
ffffe885eb38f640 fffff8061d2b26b6 : ffffd5839a69c080 ffffc50bbc84c060 ffffe885eb38f890 0000000000000000 : nt!PspRundownSingleProcess+0x20c
ffffe885eb38f6d0 fffff8061d2f73f8 : 0000000000000000 ffffd5839a69c001 0000000000000001 000000abc6f0d000 : nt!PspExitThread+0x5f6
ffffe885eb38f7d0 fffff8061ce0ef67 : 0000000000000000 fffff8061ce0cb27 0000000000000000 0000000000000000 : nt!KiSchedulerApcTerminate+0x38
ffffe885eb38f810 fffff8061cffbbc0 : 0000000000000000 ffffe885eb38f8c0 ffffd58300000003 0000000000000000 : nt!KiDeliverApc+0x487
ffffe885eb38f8c0 fffff8061d00905f : ffffd583a13dd080 0000000000000000 0000000000000000 ffffd58300000000 : nt!KiInitiateUserApc+0x70
ffffe885eb38fa00 00007ffc83730764 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceExit+0x9f
000000abcefff498 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffc`83730764

MODULE_NAME: hardware

IMAGE_NAME: memory_corruption

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e3faf315-c3d0-81db-819a-6c43d23c63a7}

Followup: MachineOwner

My PC is only 3 months old, there shouldn't be any corrupted hardware I would imagine, but I don't know how to read these dump files. What do you think I should do? This isn't the first unexpected freeze and crash I've had. If it is memory, I have 2 sticks, how do I know which one to replace? This is a RAM error, right?

Note: I did run MemTest, getting over 10000% coverage on the RAM, and zero errors were found.

Requested log files: https://drive.google.com/file/d/1iO5WnWQzi98IgVv7GekDjF5WQ_LKNU_j/view?usp=sharing

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,568 questions
Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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Accepted answer
  1. Docs 15,141 Reputation points
    2022-03-31T18:11:22.347+00:00

    The recent BSOD bugchecks were: 1A, 50, EF

    There were four missed BIOS upgrades.

    Please perform the following steps:

    1) The BIOS: Version/Date American Megatrends Inc. 1003, 11/30/2020

    Upgrade the BIOS: 1003 > 1501

    https://www.asus.com/Motherboards-Components/Motherboards/TUF-Gaming/TUF-GAMING-B460M-PLUS/HelpDesk_BIOS/

    2) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post images or share links into this thread
    (please do not run Ccleaner during the troubleshooting)

    3) Run: Memtest86 for two tests of four passes each (total eight passes) (free version)
    https://www.memtest86.com/
    For each test, take pictures with a camera or smartphone camera > post images or share links into this thread using one drive, drop box, or google drive
    Memtest86 also has a feature to create text reports. If possible, include this with the images.

    4) Run: https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat
    (if you're not able to logon or run the script manual commands can be posted)
    Post a share link with the results into this thread.

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
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    1 person found this answer helpful.

3 additional answers

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  1. Docs 15,141 Reputation points
    2022-03-31T07:32:43.4+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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    Please remember to vote and to mark the replies as answers if they help.

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    Propose as answer = answered the question

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    1 person found this answer helpful.
  2. Docs 15,141 Reputation points
    2022-04-01T00:49:11.31+00:00

    First scannow: Windows Resource Protection found corrupt files and successfully repaired them.

    Second scannow: Windows Resource Protection did not find any integrity violations.

    2022-03-31 15:45:00, Info CSI 0000021e [SR] Repairing file \??\C:\Windows\Web\Wallpaper\Windows\img0.jpg from store
    2022-03-31 15:45:00, Info CSI 00000220 [SR] Repairing file \??\C:\Windows\Web\4K\Wallpaper\Windows\img0_1024x768.jpg from store
    2022-03-31 15:45:00, Info CSI 00000221 [SR] Repairing file \??\C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk from store

    For Ccleaner uncheck:
    a) Memory dumps
    b) Windows log files

    When testing RAM it's best to test without Windows.
    This requires testing with a bootable flash drive.

    See if you can borrow a flash drive from a friend, neighbor, relative, or local computer store.

    https://www.amazon.com/s?k=flash+drive&i=electronics&crid=37733HVLQ99W0&sprefix=flash+drive%2Celectronics%2C13659&ref=nb_sb_noss_1

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post
    .
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    0 comments
  3. Docs 15,141 Reputation points
    2022-04-05T03:34:57.24+00:00

    Just checking if there's any progress or updates?

    --please don't forget to upvote and Accept as answer if the reply is helpful--