Can't Sign Into Microsoft Account on Windows 11 Local User

Question

Hello all,

I am running Windows 11 signed into a Local User account which is my main user account.

I cannot sign into a Microsoft Account through any of the appropriate apps such as the Microsoft Store and Xbox. Clicking the sign-in button on any of these apps appears to make the app flash and reload.

I suspect this is probably something like a Windows Service that isn't running, but I've checked all the ones I feel are appropriate.

Any advice is much appreciated.

Thanks in advance for your time in replying.

Answer 1

Things you can try:

-Switch to Microsoft account from local account using this guide.
-Add a Microsoft account as an email account under Settings > Accounts > Email & accounts.
-Try creating a new user account as Microsoft account.

Let us know if this helps!

Answer 2

Hi there,

You can try to perform a clean boot in Windows and see if the app behaves properly. A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

How to perform a clean boot in Windows https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

If this issue still persists I would suggest you run a repair upgrade to sort this out as there might be some corrupted registries that cause the apps to crash.

How to perform an In-place Upgrade with Windows Step-by-Step *****
https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-an-in-place-upgrade-with-windows-10/7f0b236e-3c6c-4913-9691-c4baa2a6190a

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