Interesting. It seems to be a blocking situation, but I cannot immediately say exactly what that would be. The simplest way to resolve the situation may be to restart SQL Server, but that may not be feasible.
I think we need some more information in order to help you. First, can you share the output of "SELECT @@version"?
Next, what permissions do you have on this instance. If you run SELECT * FROM sys.dm_tran_locks
do you get a result set or an error message? (At this point I'm asking this question to see if we can use this DMV for troubleshooting at all.)
Do you have access to the SQL Server errorlog? Does it include anything interesting like dumps or similar?