Device None MDM Windows

Nahim Medellin 1 Reputation point
2022-04-19T15:18:52.983+00:00

Hi, I am trying to enroll devices to my company's 365 Defender for Endpoint. Azure AD shows all of our devices just fine, but they have not been onboarded to Defender and we cannot seem to find a way of doing so.
All devices show enabled, and as you can see in the picture just some of them show MDM Microsoft Intune.

All devices were joined via Settings > Accounts > Access work or school > Join this device to Azure Active Directory
Most of the devices have the same Owner, and some of those devices to have Microsoft Intune as MDM, some others have None
MDM user scope is set to "All" and MAM user scope is set to "None" in Windows enrollment > Automatic Enrollment

194353-image.png

(Pay no mind to the Android device, we do not care for it to join Defender)

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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2 answers

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  1. Lu Dai-MSFT 28,341 Reputation points
    2022-04-20T01:44:11.677+00:00

    @Anonymous Thanks for posting in our Q&A.

    For this issue that MDM shows none, we appreciate your help to collect some information:

    1. Please check if the user you used to enroll the target devices has intune license.
    2. Please check if there is any error message in Troubleshooting + support > select the target user > Enrollment failures in intune portal.

    If all the above are normal and this issue still exists, please check if there is any error message about enrollment under Applications and Services Logs/Microsoft/Windows/DeviceManagement-Enterprise-Diagnostics-Provider/Admin in Event Viewer in the affected device.

    If there is anything update, feel free to let us know.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  2. Nahim Medellin 1 Reputation point
    2022-04-22T16:24:03.907+00:00

    Hi. New devices were successfully onboarded to Endpoint Manager (but not Microsoft Defender for some reason). For devices that were already in Azure AD I had to manually edit Group Policy in each of them to enroll them to Intune. Thanks!