How can I succesfully change or remove my profile picture?

Angela Procopio 1 Reputation point
2022-04-21T03:39:22.077+00:00

I have changed so many times my profile picture in Outlook, but every time I send an email it appears my super all previous one, how can I fix this?

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  1. JanardhanaVedham-MSFT 3,536 Reputation points
    2022-04-21T07:20:07.103+00:00

    Hi @Angela Procopio ,

    We only have an option to change or update profile picture in outlook / Office 365. Chaging of profile photo steps are documented here and you can verify the same. Please note that it can take up to 48 hours for the new photo to appear.

    If you have Outlook for Microsoft 365 then you can also use delve to update the profile photo as shown below and the steps are outlined here

    194917-image.png

    Alternatively, you can contatct your IT admin for the support in uploading your profile photo either from Microsoft Azure portal or Microsoft 365 admin center as shown below :

    194967-image.png

    194968-image.png

    References :

    https://support.microsoft.com/en-us/office/change-your-profile-photo-555376e0-1fca-49ba-8434-307a0525c767
    https://support.microsoft.com/en-us/office/view-and-update-your-profile-in-delve-4e84343b-eedf-45a1-aeb9-8627ccca14ba

    Hope this helps.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have any further questions about this answer, please click Comment

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  2. Angela Procopio 1 Reputation point
    2022-05-15T07:48:18.043+00:00

    I can successfully update or remove my picture internally in Outlook, but Gmail users still see my old picture202015-screenshot-2022-05-15-094547.png202055-screenshot-2022-05-14-181641.png

    Please how can I remove it? so Gmail users don't see a picture from 10 years ago, thank you!

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