Outlook (office 365) failed to load javascript

Eaven HUANG 2,126 Reputation points
2022-05-18T08:35:04.75+00:00

Dear experts,

Out of sudden, some of our members runnning into attached client error when using outlook OWA. It's still working fine when using Outlook desktop App.

Any idea what happened and how to sort this out? I tried one machine by forgetting the WIFI, use my own, it worked. but another user tried the same method failed.

203098-client-error.jpg

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Online Management
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Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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1 answer

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  1. Kael Yao-MSFT 37,496 Reputation points Microsoft Vendor
    2022-05-19T03:09:34.653+00:00

    Hi @Eaven HUANG

    This seems to be a temporary issue.

    Since it has been a while, are you still facing this issue?
    If yes, can you find some related incidents in Microsoft 365 admin center>Health>Service health?

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