Need to release an app but my accounts are a mess, I need help fixing it.

casolorz 46 Reputation points
2022-05-23T15:32:51.503+00:00

Basically I have an email name@mydomain.com

I made a live account long time ago for bizpark.

Then recently I wanted to start the process of releasing a Windows app and while following the steps I somehow ended with a work/school account, I had to verify I own the domain and everything. I don't host my email with Microsoft, or have any of those services.

Even after having that work account, I could not go into the Apps and Games part. Eventually I found a signup for that but it would let me do it with my work account, it said I needed an Outlook or Live account if I remember right. So instead I tried with my personal account and that worked.

So now I have name@mydomain.com for personal and work accounts, different passwords, different two factor codes, etc. Every so often I'll have to agree to some agreement or something on my personal account and it won't let me do it unless I do it from my work account. If I go to add users on my personal account, it asks me to log into my Azure AD, which I'm assuming is my work account?

Anyway, this is all super confusing. All I need to do right now is start preparing to release an app for Windows and to do that I need to add another person in my company so they can figure out some parts of it as well.

What do I need to do?

Thanks.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 33,211 Reputation points Microsoft Employee
    2022-05-23T23:20:06.98+00:00

    Hi @casolorz ,

    I understand that you are have the same domain for both your personal and work accounts, and that you have access to some resources on one and other resources on the other. As you may have noticed from searching, this is a fairly common issue since Azure AD allows you to use either a work account or personal Microsoft account. There is a good description of the differences here , as well as instructions here for what to do if you have two separate accounts with the same email (which sounds like the scenario you described).

    There isn't a way to merge the two accounts, but you can use the accounts concurrently and rename the personal account if you wish to avoid some of the confusion. A work account is generally recommended if you already have access to Azure AD, but it's best to use whichever account is associated with your Azure subscription (if you have a subscription).

    To view the accounts separately, you can open an incognito window in the browser and try to log in to the Azure Portal with each one. For example, your work one may be company.onmicrosoft.com and your personal one may be yourname.onmicrosoft.com. Then you may be able to get a better view of the resource associations and see if your personal account has access to the same tenants as the work one.

    What is your goal for collaborating on the app? If you want to publish the app to Azure and grant access to other user for collaboration, you can add the user to your Azure AD tenant where you are publishing the app and grant the necessary permissions.

    Let me know if you have further questions!

    Additional references:

    What's the difference between a personal Microsoft account and a work or school account?

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    If the information provided was helpful to you, please consider "marking as answer" so that others in the community with similar questions can more easily find a solution.