Unable to open Visual Studio 2013

Jonathan Crawford 1 Reputation point
2022-05-25T12:59:27.407+00:00

I have a vital legacy App on Visual Studio 2013. Since Monday I have been unable to open Visual Studio.
I have been a member of the Microsoft partner scheme for 15 years.

Since Monday I have been able to renew the licence in Visual Studio 2013, which has gone stale.
I have renewed it many times over the years. When attempting to renew I get the message
"The online service is not available. Please try again later." I have VS2019 on another machine
and it is working fine, but I need the VS2013 working. I cannot simply open
the App in 2019 because it has a lot of legacy dependencies.

The partner scheme support washed their hands of it. I had an initial response from Visual Studio support
asking for information and then nothing.

Does anyone else have this issue or know what to do?

jc

PS I think it is a bit stupid that I am supposed to "tag" this message from a selected list that I don't have access to.

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
4,515 questions
{count} votes

4 answers

Sort by: Most helpful
  1. Jonathan Crawford 1 Reputation point
    2022-05-25T14:28:41.157+00:00

    Problem is that it is a legacy app that uses crystal reports and has various other components installed.
    It is not easily transferrable.

    I have VS2019 on another machine but I need to get VS2013 working on this old machine.

    I just had a very unhelpful response from MS which showed that the person dealing with it
    didn't know what they were doing, which is rather dispiriting.

    I have paid for this software and I cannot access it and after three days no progress has been made at all
    by Microsoft.

    jc

    0 comments No comments

  2. Michael Taylor 45,996 Reputation points
    2022-05-25T14:51:44.023+00:00

    VS 2013 is out of support. You will get no help from MS and there is nothing they can do to help you get the license renewed. That particular service has most likely finally changed such that it is no longer compatible.

    You should be able to update to a newer VS version. You mentioned Crystal Reports as a dependency and that stuff should still work in newer VS versions (VS 2019 I would recommend, not VS 2022). If you were using CR then those dependencies should still work correctly. In theory you should be able to compile and run like before.

    However if you are relying on the CR design time designers then you have little choice but to upgrade to a newer CR version that is supported by the CR team with VS 2019. That may cause some breaking changes but hopefully are minimal. Then redeploying your app should take care of everything. However if you cannot upgrade CR and the designers aren't working then you're stuck with hand editing (if possible).

    I'm not really sure what other options you have. Your app is really old, the products it is relying on are not supported anymore and making them work without changes probably isn't an option. VS 2013 is 10 years old and not supported anymore. It might be time to upgrade that critical app.

    0 comments No comments

  3. Anna Xiu-MSFT 24,636 Reputation points Microsoft Vendor
    2022-05-26T02:22:23.307+00:00

    Hi @Jonathan Crawford ,

    I suppose your problem is the same with this issue, you need to enable/add TLS 1.0 or configure .NET Framework to support strong cryptography to use TLS 1.2 from registry.

    For configuring to support strong cryptography > press Windows key + R > type regedit > navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NetFramework\v4.0.30319 > add a new registry entry named SchUseStrongCrypto > set its type to DWord > set its value = 1.(or creating a new registry entry by using PS command)

    For enabling TLS 1.0 > press Windows key + R > type regedit > navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols > TLS 1.0 > Client > Enabled DWord value 1.

    Sincerely,
    Anna
    *
    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  4. Jonathan Crawford 1 Reputation point
    2022-05-26T10:44:40.953+00:00

    Hi

    Thanks: I had a sleepless night with worry and then saw that. Microsoft support then send me the same link.

    I tried a few things, but the thing that go it going was running this command in PowerShell

    New-ItemProperty -path 'HKLM:\SOFTWARE\Wow6432Node\Microsoft.NetFramework\v4.0.30319' -name 'SchUseStrongCrypto' -value '1' -PropertyType 'DWord' -Force | Out-Null

    I am logged in to VS now and the Sun is shining

    Thanks so much for your help

    jc

    0 comments No comments