RDP Install License wizard

Grant Harlor 1 Reputation point
2022-05-26T01:37:50.943+00:00

I purchased Windows Server Remote Desktop Services CAL from the microsoft store. When I go to the Install License Wizard an input the code I was emailed it says "The license code is not recognized. Ensure that you have entered the correct license code.

The best part is I cannot contact microsoft in anyway for support because I dont have an active contract. I literally purchased an $800 product that is not recognized by their own system, and I cannot get support without paying more. This is just insane.

Any suggestions would be appreciated

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,235 questions
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  1. Dave Patrick 426.1K Reputation points MVP
    2022-05-26T14:19:23.517+00:00

    Check if TP's advice can help.
    https://social.technet.microsoft.com/Forums/en-US/8e109d79-f0c3-43d0-921a-b6681c6f1b87/install-new-license-issue?forum=winserverTS

    --please don't forget to upvote and Accept as answer if the reply is helpful--

  2. Grant Harlor 1 Reputation point
    2022-05-28T16:22:43.127+00:00

    Nothing,

    The link describes open license, mine is a retail license

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