This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
We are archiving emails to one of our partner company via Journal rules and send connector.
Created journal rules and dedicated send connector for partner organization.
This doesn’t not require any other setup on our exchange and we are getting certificate error in our event viewer for partner's smart host URL.
Journal address: All_Emails@journal.xxx.partnercompany.net
Smart host: journal.xxx.partnercompany.net
Emails are getting archived to partner's organization however we are getting below event log in exchange server.
We have also checked with our partner and they don’t have issues.
Exchange Version : 2016.
Log Name: Application
Source: MSExchangeTransport
Event ID: 12035
Task Category: TransportService
Level: Error
Keywords: Classic
User: N/A
Computer: XXX-EXCH-2016.com
Description:
Exchange was unable to load certificate journal.xxx.partnercompany.net. More information: Is FrontEnd Proxy enabled: false. Original backend Server: journal.xxx.partnercompany.net. Send Connector Name from the original request: Journaling Connector Ex2016.
Hi,
Based on the error message, Exchange is looking for the certificate for the name "journal.xxx.partnercompany.net" which is the smarthost in the SendConnector. Please check if the certificate for "journal.xxx.partnercompany.net" is installed on the certificate personal store on the exchange server. If yes, check the validity and If not, install it.
Get the list of certificates using Get-ExchangeCertificate
Get the thumbprint and enable the SMTP service using the below command
Enable-ExchangeCertificate -Thumbprint <String> -Services SMTP
Thank you @Ashok M
We dont have to install certificate on for Partner's organization smart host.
Also other customer's are sending emails to them and they have not reported these issues.
I will still check and update you.
Thank You.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 71%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
anonymous userShaikh
Can messages be sent successfully through this send connector?
Which smart host authentication do you configure for your send connector?
If you choose the basic authentication, and select "Offer basic authentication only after starting TLS", a certificate on the smart host is needed and it contains the FQDN of the smart host that's defined on the Send connector. You can unselect "Offer basic authentication only after starting TLS" to see if the issue persists.
For your reference: Use the EAC to create a Send connector that uses smart host routing.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
I have checked our send connector settings.
Messages are sent successfully through this send connector.
And “None” is selected for the Smart host authentication.
As per our partner guidelines, we have to use "None" in Smart host authentication.
Also no certificate installation is required for this setup.
Only thing is we are getting mentioned error in event viewer, Not sure why.
I am also trying to investigate with help of our partner.
If you have any clue , Please provide.
Thank you for your assistance.
Thanks
Zaid Shaikh
Hi anonymous userShaikh
If it's convenient, use the following command to check the configuration of your send connector. You can post the screenshot of the output here, and don't forget to cover your personal information:
Get-SendConnector <connect name>|fl
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
That's OK. Looking forward to your reply.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Any updates so far?
If you have solved your problem, could you share with us? Maybe it will help more people with similar problems.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.