Outlook add in js - Outlook Mac Client Crash with navigator.mediaDevices.getUserMedia({ 'audio': false, 'video': true});

Tran Bui The 1 Reputation point
2022-06-13T04:08:12.097+00:00

Client: Mac Outlook client
Version: 16.61
License: Microsoft 365 Subscription.

I am developing Outlook Add in (JS) . I try to record video from webcam via Task pane html.
I seems work fine on Window outlook client, browser ... but not on Mac Outlook client. Mac Outlook client crash whenever the below snip of code is run.
Please refer to my snip code on task pane html :

navigator.mediaDevices.getUserMedia({ 'audio': true, 'video': true,});

For more information :

!!(navigator.mediaDevices && navigator.mediaDevices.getUserMedia) ; // returned true
MediaRecorder.isTypeSupported("video/mp4"); // return true
navigator.userAgent; // return "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko)"

I also included crash log from out look client in the attachment file.210654-outlookmac.log

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  1. Alison McKay 81 Reputation points Microsoft Employee
    2022-06-24T19:28:08.033+00:00

    Hi @Tran Bui The , thank you for submitting a question. It sounds like you're describing a bug with the Outlook JavaScript APIs for MacOS. We use GitHub issues to track bugs with the APIs. To report this issue, I recommend going to https://github.com/OfficeDev/office-js/issues, selecting "New Issue" and following the prompts to describe your bug. Then we'll assign the issue to the engineering team to help resolve.

    Hope this helps.

    Alison

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